Delivery Experience Agent (Santa Fe 375)
Company: Best Buy
Location: Santa Fe
Posted on: May 14, 2022
The Delivery Experience Agent is responsible for the delivery,
installation, repair, and haul away of appliances and televisions.
They determine the best way to install major appliances, including
measuring and protecting areas in the installation route, deciding
if any doors in home need to be detached, and moving fixtures to
protect the client's home and purchased products.
At Best Buy, we create work environments where every employee feels
like they truly belong and contribute to our shared purpose. We are
one of the best companies for our customers and employees because
we fully embrace people from all backgrounds and identities. Our
customer base is diverse, and we are committed to ensuring that our
workforce is reflective of the communities we serve.
We are obsessed with building long term relationships with our
customers. Every team member should feel empowered to deliver a
world-class and unique experience based on what each customer
* Drives a positive customer experience by building relationships
and providing solutions to their needs.
* Provides a variety of fulfillment duties including the delivery,
installation, integration, networking, and repair of consumer
electronics devices with a focus on home theater equipment and
* Provides a seamless client experience by providing advice related
to product placement, services, and other content.
* Manages inventory and vehicle maintenance in partnership with
* Processes paperwork and payment, provides feedback and training
opportunities to store teams, and completes store stock
* Provides training to new drivers.
* 1 year of customer service experience
* 6 months of experience in one or more of the following: sales,
delivery, installation, repair, or military equivalent
* Current, valid driver's license
* Have and maintain a driving record which meets Best Buy safety
standards (e.g. minimal number of violations/accidents, etc.)
* Ability to consistently lift up to 350 pounds individually or 700
pounds as a team with the use of support tools such as a harness,
dolly, and lift
* Be at least 21 years of age
* Acquire and maintain any state or local licensing, as required,
within 90 days of hire
* Experience in an in-home installation environment
* Experience actively using and learning about technology
Keywords: Best Buy, Santa Fe , Delivery Experience Agent (Santa Fe 375), Sales , Santa Fe, New Mexico
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