Systems Analyst EPIC Operations/Full-Time
Company: CHRISTUS Health
Location: Santa Fe
Posted on: April 18, 2024
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Job Description:
Description
POSITION SUMMARY: The Systems Analyst I is expected to configure
and provide fundamental functional and technical support for the
specified set of applications to a variety of business and clinical
users. This position collaborates with the user community to
resolve technical problems and application performance issues as
well as support optimization and enhancement efforts. This entails
customer-centric workflow and technical knowledge as well as
contribution to the analysis, design, development, testing, and
documentation, and implementation activities of assigned
applications. The position will assist with analysis and timely
resolution of problems within the software applications, and
provide support for maintenance and upgrades
Requirements
MINIMUM QUALIFICATIONS:
EDUCATION: Bachelor degree in a relevant field preferred
An advanced Information Systems or Business degree will be
considered an asset. Information system training preferred
CERTIFICATION/LICENSES: If supporting Epic, Proficient or Certified
status in one supported module required within 6 months of start
date.
SKILLS:
Ability to work independently with limited supervision
Conceptual, analytical, and problem-solving skills.
Ability to prioritize and work through conflicting demands
leveraging critical thinking and decision-making skills;
Excellent communication skills, both oral and written.
Organizational and time management skills; ability to adapt quickly
to changing priorities; ability to successfully manage multiple
tasks simultaneously
Excellent customer service skills
Working knowledge of Microsoft Office and other productivity tools,
and assigned applications and technologies preferred.
EXPERIENCE:
Minimum Qualifications:
Four (4) years of experience in an information technology
discipline, or healthcare operations including any clinical
department, medical records, patient access, or revenue cycle.
Relevant bachelor degree may substitute for (4) years of relevant
experience.
NATURE OF SUPERVISION:
-Responsible to: Assigned to a Manager of Information Systems
ENVIRONMENT:
The position provides support in a 24/7 environment which will
include rotating on-call support duties during off hours, weekends
and holidays. May be required to travel to perform duties. May be
required to work outside of normal working hours during on-call
rotation or during significant outages or due to project demands.
May be required to work long hours during critical problems or due
to project demands.
Bloodborne Pathogen: A
General office setting with exposure to computer room
environment.
PHYSICAL REQUIREMENTS: Ability to lift and transfer objects
typically not in excess of 50 lbs. Extended use of video display
terminal and keyboard utilizing sound ergonomic principals.
Keywords: CHRISTUS Health, Santa Fe , Systems Analyst EPIC Operations/Full-Time, Professions , Santa Fe, New Mexico
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