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Promotions Representative

Company: Buffalo Thunder Resort & Casino
Location: Santa Fe
Posted on: November 11, 2019

Job Description:

Preference for Hiring in EmploymentIt shall be the policy and practice of the Corporate Employers to recruit Corporate Team Members according or the following priorities: First: Qualified candidates who are enrolled members of the Pueblo of Pojoaque. Second: Qualified candidates who are not enrolled members of the Pueblo of Pojoaque, but who are spouses, significant others, or children of enrolled members of the Pueblo of Pojoaque. Third: Qualified candidates who are enrolled members of another (Non-Pojoaque) Indian Tribe. Fourth: Other qualified Candidates 2019-BTI-069: Promotions Representative Code: 2019-BTI-069 FT/PT Status: Full Time Department: Players Club JOB PURPOSE: Develops guest loyalty, relationships and direct marketing programs ESSENTIAL FUNCTIONS:

  • Serve as initial contact and key data entry clerk for Players Club database information
  • Identify and gather information on valuable guests through observation, analysis, personal contact and service
  • Develop guest loyalty, relationships and direct marketing programs
  • Provide services to response to guest requirements
  • Conduct informal surveys and queries REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):
    • Must be at least 21 years of age or older
    • Basic knowledge of departmental policies and procedures
    • Good knowledge of casino layout and rules and regulations
    • Ability to handle a variety of customer requests and personalities; Must be people oriented.
    • Good verbal and written communication skills
    • Skill in using computer and program (Player tracking system)
    • Basic math skills REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:
      • High School Diploma or GED
      • Some experience in providing customer service
      • Basic computer experience preferred
      • Good communication skills required PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
        • Office/casino setting; Shift work; Required to work weekends, holidays, and overtime
        • Standing/Walking-100% for up to 4 hours at a time
        • Exposure to cigarette smoke and noise
        • Some light lifting and carrying required DISCLAIMER STATEMENT: This job description lists the major duties and responsibilities required of the employee. An employee may need to perform tasks other than those listed to meet business needs.

Keywords: Buffalo Thunder Resort & Casino, Santa Fe , Promotions Representative, Other , Santa Fe, New Mexico

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