Company: Orion Talent
Posted on: November 19, 2023
--- Title: On-site Field Service Engineer
o Boise, ID
o Albany, NY
--- Travel/Schedule: You generally will work on-site at the
customer facility during normal day-shift hours (Mon-Fri), but
occasionally (up to 25% of the time) may be asked to travel to
other sites in the area to perform similar work.
--- Compensation: Target base rate $34/hr - $35/hr
o Bonuses/Additional Compensation: Overtime is paid at 1.5X after
--- Benefits: Company offers an excellent benefits package with
comprehensive medical/dental/vision plans, Incentive Savings Plan
(ISP) / 401k, tuition assistance opportunities, paid time off,
Position Description: In this role you will be responsible for the
installation, service, troubleshooting and repair of complex
electronic and electromechanical EF Group equipment at client
facilities. You will be trained to become an independent "product
expert" on selected Company product lines. You will be responsible
for implementing detailed, complex customer installation plans for
both reliability and process and qualification. You will also need
to train customer personnel on advanced equipment operation,
maintenance procedures and process related operations. You will
provide onsite technical support for development and implementation
of equipment and process applications. Some specific
--- Complete on-site equipment installations or complex retrofits
--- Provide professional and courteous service to customers with a
primary goal of complete customer satisfaction.
--- Assist customers and other personnel in identifying and
repairing equipment related process problems.
--- Assist with performing onsite preventative maintenance,
cleaning equipment as required and verify the operational quality
--- Assist with performing start-up, warranty, paid service and
service contract activities. Assist with performing hardware set-up
on specified systems within established time frames.
--- Troubleshoot and correct process variations on systems.
Diagnose sources of hardware or process problems on equipment,
facilities or wafers.
--- Participate in local customer meetings and communicates orally
with customers in face-to-face, one-on-one settings, group settings
and communicates professionally by email and telephone, as
--- This position may require the use of company hired vehicles on
company business. You must be physically capable of operating the
vehicles safely, possess a valid driver's license and have
acceptable driving privileges
In order to be successful in this role, you should have experience
with and a significant working knowledge of Electronics / Avionics
and electrical systems. You should also have a clear ability to
work with electronic equipment such as volt meters, amp meters,
oscilloscopes, etc; the ability to troubleshoot basic electric and
electronic circuitry, including reading and interpreting electrical
and electronic diagrams; and a working understanding of AC power
circuitry including breakers, multi-phase power, etc (120VAC and
Keywords: Orion Talent, Santa Fe , Shift Coordinator, Other , Albuquerque, New Mexico
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