Systems Administrator - Central Atlanta Candidates only**
Company: Evolent Health
Location: Santa Fe
Posted on: March 19, 2023
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Job Description:
**Your Future Evolves Here**New Century Health (NCH) has been
transforming the delivery of specialty care and driving radical
cost and quality improvement across the member journey for patients
with cancer and cardiovascular disease. As part of Evolent Health,
we are on a bold mission to change the health of the nation by
changing the way health care is delivered. Evolenteers make a
difference wherever they are, whether it is at a medical center, in
the office, or while working from home across 48 states. We empower
you to work from where you work best, which makes juggling careers,
families, and social lives so much easier. Through our recognition
programs, we also highlight employees who live our values, give
back to our communities each year, and are champions for bringing
their whole selves to work each day. If you're looking for a place
where your work can be personally and professionally rewarding,
don't just join a company with a mission. Join a mission with a
company behind it.**Why We're Worth the Application:**+ We continue
to grow year over year.+ Recognized as a leader in driving
important diversity, equity, and inclusion (DE&I) efforts
(https://www.evolenthealth.com/diversity) .+ Achieved a 100% score
two years in a row on the Human Rights Campaign's Corporate
Equality Index recognizing us as a best place to work for LGBTQ+
equality.+ Named to Parity.org's list of the best companies for
women to advance for 3 years in a row
(https://www.evolenthealth.com/about-us/press-releases/9328/evolent-health-named-to-parity.org%E2%80%99s-best-companies-for-women-to-advance-list-2022)
(2020, 2021 and 2022).+ Continue to prioritize the employee
experience and achieved a 90% overall engagement score on our
employee survey in May 2022.+ Publish an annual DE&I report
(https://dev.evolenthealth.com/sites/default/files-public/Evolent%20Health%202020%20DE%26I%20Annual%20Report.pdf)
to share our progress on how we're building an equitable
workplace.**What You'll Be Doing:**+ Provide support for user
problems related to hardware and software issues.+ Diagnose and
repair reported problems, which includes documentation of all
pertinent end user information and nature of problem or issue.+
Maintain detailed and accurate call/ticket logs and trouble
tickets.+ Record, track, and document the help desk request
problem-solving process.+ Test fixes to ensure problems have been
resolved.+ Evaluate documented resolutions and analyze trends for
ways to prevent future occurrences.+ Answering inquiries relating
to IT department policies and procedures.+ Assist with internal
physical moves, PC, telephone etc.+ Installation and approve
operational quality of system equipment to include software,
hardware devices and network connectivity.+ Instruct and train
customers on the proper operation, use and maintenance of the
system.+ Serve as company liaison with customers on administrative
and technical matters for assigned projects.+ Perform installation
functions, such as cable pulling, mounting devices, switches and
router mounting.+ Participates in team meetings to discuss and
evaluate current projects.+ Participation in a 24x7 on call
rotation required.+ Set up of IT equipment for all new hires.+ Work
with the Compliance Team to investigate and recommend security
solutions and process improvement initiatives as well as assist to
resolve security incidents.+ Actively participates in business
continuity and disaster recovery tabletop tests.+ Provide ongoing
assistance to the Compliance Team for internal and external audit
requests.+ Other functions as assigned.**Skills and Experiences:**+
Experience with desktop and server operating systems including
Windows and Microsoft Office Suite products.+ Knowledge of basic
computer hardware.+ Experience in troubleshooting, and diagnosing
problems involving software and hardware.+ Ability to communicate
effectively.+ Exceptional written and oral communication skills.+
Strong documentation skills and attention to detail.+ Experience
working in a team-oriented, collaborative environment.+ Good
organizational skills and ability to prioritize.+ Self-starter and
able to work independently.+ Excellent customer service problem
solving skills.**Qualifications:**+ Associates degree in computer
science or equivalent experience, at least 2 years of experience in
the field.+ Certificate courses in software, hardware and
networking.**Technical Requirements:**Currently, Evolent employees
work remotely temporarily due to COVID-19. As such, we require that
all employees have the following technical capability at their
home: High speed internet over 10 Mbps, the ability to plug in
directly to the home internet router. These at-home technical
requirements are subject to change with any scheduled re-opening of
our office locations.Evolent Health is committed to the safety and
wellbeing of all its employees, partners and patients and complies
with all applicable local, state, and national law regarding COVID
health and vaccination requirements. Evolent expects all employees
to also comply. We currently require all employees who may
voluntarily return to our Evolent offices to be vaccinated and
invite all employees regardless of vaccination status to remain
working from home.**Evolent Health is an equal opportunity employer
and considers all qualified applicants equally without regard to
race, color, religion, sex, sexual orientation, gender identity,
national origin, veteran status, or disability
status.**Compensation Range: The minimum salary for this position
is $66,000, plus benefits. Salaries are determined by the skill set
required for the position and commensurate with experience and may
vary above and below the stated amounts.Don't see the dream job you
are looking for? Drop off your contact information and resume and
we will reach out to you if we find the perfect fit!For more
insights about Evolent Health, click on Life At Evolent
(https://www.evolenthealth.com/about-us/life-at-evolent) to learn
more!
Keywords: Evolent Health, Santa Fe , Systems Administrator - Central Atlanta Candidates only**, Other , Santa Fe, New Mexico
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