Systems Administrator - Central Atlanta Candidates only**

Company: Evolent Health
Location: Santa Fe
Posted on: March 19, 2023

Job Description:

**Your Future Evolves Here**New Century Health (NCH) has been transforming the delivery of specialty care and driving radical cost and quality improvement across the member journey for patients with cancer and cardiovascular disease. As part of Evolent Health, we are on a bold mission to change the health of the nation by changing the way health care is delivered. Evolenteers make a difference wherever they are, whether it is at a medical center, in the office, or while working from home across 48 states. We empower you to work from where you work best, which makes juggling careers, families, and social lives so much easier. Through our recognition programs, we also highlight employees who live our values, give back to our communities each year, and are champions for bringing their whole selves to work each day. If you're looking for a place where your work can be personally and professionally rewarding, don't just join a company with a mission. Join a mission with a company behind it.**Why We're Worth the Application:**+ We continue to grow year over year.+ Recognized as a leader in driving important diversity, equity, and inclusion (DE&I) efforts (https://www.evolenthealth.com/diversity) .+ Achieved a 100% score two years in a row on the Human Rights Campaign's Corporate Equality Index recognizing us as a best place to work for LGBTQ+ equality.+ Named to Parity.org's list of the best companies for women to advance for 3 years in a row (https://www.evolenthealth.com/about-us/press-releases/9328/evolent-health-named-to-parity.org%E2%80%99s-best-companies-for-women-to-advance-list-2022) (2020, 2021 and 2022).+ Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.+ Publish an annual DE&I report (https://dev.evolenthealth.com/sites/default/files-public/Evolent%20Health%202020%20DE%26I%20Annual%20Report.pdf) to share our progress on how we're building an equitable workplace.**What You'll Be Doing:**+ Provide support for user problems related to hardware and software issues.+ Diagnose and repair reported problems, which includes documentation of all pertinent end user information and nature of problem or issue.+ Maintain detailed and accurate call/ticket logs and trouble tickets.+ Record, track, and document the help desk request problem-solving process.+ Test fixes to ensure problems have been resolved.+ Evaluate documented resolutions and analyze trends for ways to prevent future occurrences.+ Answering inquiries relating to IT department policies and procedures.+ Assist with internal physical moves, PC, telephone etc.+ Installation and approve operational quality of system equipment to include software, hardware devices and network connectivity.+ Instruct and train customers on the proper operation, use and maintenance of the system.+ Serve as company liaison with customers on administrative and technical matters for assigned projects.+ Perform installation functions, such as cable pulling, mounting devices, switches and router mounting.+ Participates in team meetings to discuss and evaluate current projects.+ Participation in a 24x7 on call rotation required.+ Set up of IT equipment for all new hires.+ Work with the Compliance Team to investigate and recommend security solutions and process improvement initiatives as well as assist to resolve security incidents.+ Actively participates in business continuity and disaster recovery tabletop tests.+ Provide ongoing assistance to the Compliance Team for internal and external audit requests.+ Other functions as assigned.**Skills and Experiences:**+ Experience with desktop and server operating systems including Windows and Microsoft Office Suite products.+ Knowledge of basic computer hardware.+ Experience in troubleshooting, and diagnosing problems involving software and hardware.+ Ability to communicate effectively.+ Exceptional written and oral communication skills.+ Strong documentation skills and attention to detail.+ Experience working in a team-oriented, collaborative environment.+ Good organizational skills and ability to prioritize.+ Self-starter and able to work independently.+ Excellent customer service problem solving skills.**Qualifications:**+ Associates degree in computer science or equivalent experience, at least 2 years of experience in the field.+ Certificate courses in software, hardware and networking.**Technical Requirements:**Currently, Evolent employees work remotely temporarily due to COVID-19. As such, we require that all employees have the following technical capability at their home: High speed internet over 10 Mbps, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.Evolent Health is committed to the safety and wellbeing of all its employees, partners and patients and complies with all applicable local, state, and national law regarding COVID health and vaccination requirements. Evolent expects all employees to also comply. We currently require all employees who may voluntarily return to our Evolent offices to be vaccinated and invite all employees regardless of vaccination status to remain working from home.**Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.**Compensation Range: The minimum salary for this position is $66,000, plus benefits. Salaries are determined by the skill set required for the position and commensurate with experience and may vary above and below the stated amounts.Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!For more insights about Evolent Health, click on Life At Evolent (https://www.evolenthealth.com/about-us/life-at-evolent) to learn more!

Keywords: Evolent Health, Santa Fe , Systems Administrator - Central Atlanta Candidates only**, Other , Santa Fe, New Mexico