Sales Assistant
Company: Toll Brothers
Location: Santa Fe
Posted on: January 24, 2023
Job Description:
WHO ARE WE?Since 1967, Toll Brothers has been building luxury
homes and communities in the best locations in the U.S. Today, were
a Fortune 500 company operating in over 50 markets across more than
20 states. Were the countrys premier luxury builder with the widest
range of products in the industry, including traditional
single-family homes, active adult, hi-rise condos, apartment
rentals, urban redevelopment, and student housing.From the homes we
build to the talent we recruit, we know that to be the best, we
have to work with the best. Toll Brothers is a place where diverse
perspectives and experiences are welcomed and where employees of
all backgrounds are treated with fairness, dignity and respect. We
believe every employee should feel safe to be their true and
authentic self at work. Our employees are our family, and we strive
to uphold the values that our founders instilled in us, creating an
exceptional place to work that is inclusive to all.TOLL BROTHERS,
America's Leading Luxury Home Builder, seeks a SALES ASSISTANT to
greet customers and provide administrative support to the sales
office of one of our luxury home communities in Raleigh, North
Carolina.WHAT IS THE OPPORTUNITY?Sales Assistants serve an
important role on the Toll Brothers sales team as they work
together to achieve all community team goals. This includes
delivering a luxury customer experience and satisfaction from their
first visit through move-in, serve as a point of contact for
customers and provide administrative support to the sales team.
This position needs to have attention to detail and organizational
skills to ensure the sales center functions are coordinated to
achieve a high level of productivity and support overall sales
success.WHAT ARE THE PRIMARY RESPONSIBILITIES?
- ADMINISTRATIVE
- Provide administrative support for the sales team
- Monitor community and model home appearance to achieve
established company standards
- Utilize core applications such as Salesforce, Pivotal,
Microsoft Office applications, E1, etc.
- Prepare paperwork and real estate related documents through the
corporate workflow process such as exhibits, diagrams,
endorsements, mortgage documentation, etc.
- Track and update community sales team reports, community
dashboards, contact report tracking, scorecards and standards of
excellence
- Assist in facilitating mortgage process, which can
include:
- Ensure buyer makes application with TBI Mortgage and receives
commitment letter.
- Work with customers lender to ensure loan is on track to
settle, providing documentation, creating and providing comps to a
lenders appraiser
- Responsible for stocking homeowner Tiffany closing gifts, model
supplies, etc. for assigned community
- Any other duties as assigned
- CUSTOMER SERVICE
- Work with customers visiting the sales center
- Demonstrate model home and present community/floorplan features
to customers (not discussing pricing where licensing is a
requirement)
- Assist with scheduling post-sale contract appointments,
facilitating the customer visitation process including scheduling,
meeting, and welcoming customers who visit before and during their
buying process
- Support the weekly communication processes with post-sale
customers when appropriate
- Provide customers with relevant weekly updates on the status of
their build including sending photos of the home under construction
when appropriateDon't miss this opportunity to join one of the
nation's most respected Fortune 500 companies!QUALIFICATIONSDOES
THIS DESCRIBE YOU?
- Customer Service: positive demeanor to quickly build rapport
and trust with customers, championing the Toll Brothers brand
- Collaboration: ability to be a team player and work with
internal partners (Online/Onsite Sales and Construction) across
multiple departments to service the customer
- Communication: when speaking and writing, uses appropriate
grammar, organizes ideas clearly, and articulates ideas concisely
with ease
- Organizational Skills: technically savvy with organizational
skills with strong focus on attention to detailDO YOU HAVE THESE
QUALIFICATIONS?
- Essential:
- High School Diploma or GED
- 1+ years of sales or administrative experience
- Knowledge of Microsoft Office
- Part-time and full-time options available; where needed weekend
availability
- Excellent planning, organization, communication, and
administrative skills
- Preferred:
- Associates or Bachelors degree
- CRM softwareWe offer an excellent benefits package that
includes comprehensive medical/dental insurance, 401(k) with a
match, discounted stock purchase, discounts on mortgages, homes,
appliances, and much more!COME SEE WHY TOLL BROTHERS HAS BEEN
ATTRACTING AND RETAINING SOME OF THE BEST SALES PROFESSIONALS IN
THE INDUSTRY!APPLY ONLINE TODAY!We will consider all resumes that
include compensation requirements.Toll Brothers is committed to
ensuring equal employment opportunity. All employment decisions,
policies, and practices are in accordance with applicable federal,
state, and local anti-discrimination laws. Toll Brothers will not
engage in or tolerate unlawful discrimination (including any form
of unlawful harassment) on account of a person's sex (including
pregnancy), age, race, color, religion, national origin, ancestry,
citizenship, physical or mental disability, sexual orientation,
gender nonconformity, status as a transgender individual, gender
identity, genetic information, marital status, family
responsibility, armed services, or any other status protected by
law.
Keywords: Toll Brothers, Santa Fe , Sales Assistant, Other , Santa Fe, New Mexico
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