Network Engineer III
Company: Red River
Location: Santa Fe
Posted on: January 24, 2023
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Job Description:
Red River is seeking a Network Engineer III to join our growing
team. The Network Engineer III is primarily responsible for working
on a team at the Red River Service Desk. This position will handle
technical support requests directly from customers as well as
escalation from other team members and field engineers. Our
engineers are responsible for maintaining user uptime and improving
their experiences through effective maintenance, problem
identification and resolution activities, as well as growing and
developing the organization's perception with existing customers
through exceptional customer service. Candidates must be energetic
and focused with a strong motivation to learn new technologies and
management and maintenance processes. This position requires
dedication, persistence, effective utilization of provided
resources and the ability to deliver superior customer service.
This position will report to a Team Leader..**Primary Position
Tasks:**+ Monitor network equipment such as firewalls, switches,
and WAPs+ Supporting and troubleshooting Cisco routing and
switching equipment as well as ASAs, wireless, and other components
of LAN and WAN networks+ Comfortable with troubleshooting and
managing multivendor firewalls (ASA, FTD, Meraki, Palo Alto,
SonicWALL, FortiGate, Sophos,)+ Responsible for maintaining and
upgrading network infrastructure. Including patching due to
vulnerability+ Maintains network performance by performing network
monitoring and analysis, and performance tuning; troubleshooting
network problems; escalating problems to vendor+ Ensure network
security by maintaining proper network access control, evaluation,
maintaining documentation+ Work with monitoring tools to diagnose
via logs and investigate failures or errors in the Network
environment, escalating as necessary+ Evaluate environment for
process improvement and make recommendations collaborate and
communicate with other team members to provide good service and
issue resolution.+ Collaborate and communicate with other team
members to provide excellent service and issue resolution+ Act as a
mentor to Red River interns and junior Engineers+ Maintain/Create
Network diagrams, and documentation as needed.+ Create and execute
Change Management Requests following best practice.+ Participate in
RFO documentation+ Previous experience with fast-paced consulting
or MSP environment a plus.**Minimum
Education/Certification/Experience Requirements:**+ Minimum 5 years
of related experience troubleshooting Networks.+ Strong work
experience with Firewall/Router/Switch/Wireless Troubleshooting and
SD-WAN+ Experience with supporting and troubleshooting of the below
technologies:+ Advanced understanding of TCP/IP. Core networking
fundamentals mastery.+ Advanced understanding of routing protocols+
Advanced understanding wireless LAN technologies+ Advanced
understanding of Cisco ASA, ISR routers, catalyst/nexus switching,
and WLAN+ Advanced understanding of various WAN connectivity
options and design (Metro-E, MPLS, P2P, SDWAN)+ Advanced
understanding of IPSEC VPN configurations+ Hands on Experience with
Firepower+ Hands on Experience with Coyote Point Load Balancer+
Hands on Experience with Aerohive Wireless+ Hands on Experience
with FireEye+ Participate on on-call rotations+ Ability to work
weekends and/or off hours as necessary to meet clients' needs+
Required Certifications: CCNP route/switch and/or
security**Preferred Education/Certification/Experience:**+
Bachelor's degree desired+ Required certifications: CCNP
route/switch and/or security**Knowledge, Skills and Abilities:**+
Strong consulting and communication skills+ Confidence and
experience in front of clients+ Strong ability to work in a
team-based environment+ Ability to be a self-starter and possess
good time management skills**Essential Elements** (Mental;
Physical; Equipment used):This position is an office position that
requires remaining in a stationary position for multiple hours
throughout the workday.This position requires the ability to
continuously communicate with co-workers throughout the day
utilizing Red River approved and/or provided communication tools
and equipment.Red River offers a competitive salary, excellent
benefits and an exceptional work environment. You can review our
benefit offerings here
(https://redriver.com/wp-content/uploads/2022/01/Benefits-At-A-Glance-2022.pdf)
. If you are ready to join a growing company, please submit your
resume and cover letter (optional).**EOE M/F/DISABLED/Vet**Red
River is an equal opportunity employer and makes employment
decisions based on business needs, job requirements and individual
qualifications, without regard to race, color, religion, national
origin, sex (including pregnancy), sexual orientation, gender
identity or expression, marital status, age, family medical history
or genetic information, disability, past or present military
service, or any other characteristics protected under the laws
applicable in the locations where Red River operates. Red River
will not tolerate discrimination or harassment based on any of
these characteristics._Red River does not accept unsolicited
resumes from individual recruiters or third party recruiting
agencies in response to job postings or otherwise. Placement fees
will not be paid to any recruiter unless Red River has an active
agreement in place with the recruiter and such a request has been
made by the Red River Talent Acquisition team and such candidate
was submitted to the Red River Talent Acquisition Team via our
Applicant Tracking System. Any unsolicited resumes or other data
submitted to Red River in violation of this policy may be used by
Red River without obligation to pay any fees of any kind to the
recruiter._Red River brings together the ideal combination of
talent, partners and products to disrupt the status quo in
technology and drive success for business and government. Red River
serves organizations well beyond traditional technology
integration, with more than 20 years experience in security,
networking, analytics, collaboration, mobility and cloud solutions.
Our operations, support, sales and technical teams all work
together to create a positive impact on citizens, soldiers,
consumers and employees. That's what it means to Rock the Red. Are
you ready?+ We work with purpose, looking to disrupt the status quo
in meaningful ways.+ We act with integrity, showing respect for all
and demonstrating our commitment to ethics+ We value collaboration
and work as a team to accomplish goals+ We elevate creativity, and
support curiosity to re-imagine the use of technology+ We have a
strong work ethic, and seek continuous improvement in all we do+ We
embrace philanthropy, working together to drive positive change and
lasting impact within communities around us
Keywords: Red River, Santa Fe , Network Engineer III, Other , Santa Fe, New Mexico
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