Non-emergency Dispatchers

Company: ATA Services Inc
Location: Santa Fe
Posted on: January 24, 2023

Job Description:

ATA Services is currently seeking to hire Dispatchers to work on a long-term temporary assignment with our client NM Department of Information Technology in Santa Fe, NM.

• Pay Rate: $17.85 per hour
• Start Date: ASAP
• Shifts available: 3:00pm - 11:00pm (Swing), 11:00pm - 7:00am (graveyard)
• Days available: Sunday - Thursday and Tuesday - Saturday
• Location: 4491 Cerrillos Road; Santa Fe, NM 87507
• Benefits: See below* Responsibilities:
  • Receiving non-emergency calls and recording of significant information
  • Addressing problems and requests by transmitting information or providing solutions
  • Monitor the route and status of filed units to coordinate and prioritize emergencies.
  • Provide field units with information about traffic, obstacles, and requirements.
  • Oversee all communications within specifically assigned territories.
  • DoIT dispatches for all state agencies that are not law enforcement: Fire Marshal, NMDOT, NMED, Forestry, DOIT Radio Microwave Techs, Probation & Parole, etc
  • Monitor all hospitals and ambulances statewide (if communication is lost between the ambulance and hospital, DOIT Dispatch relays information to both parties)
  • Aids law enforcement agencies with assistance on New Mexico highways with a variety of conditions, damaged guardrails, traffic accidents, fallen trees, bad weather, animals on the roadway, providing traffic control-someone to direct traffic during emergencies, roadway debris, motor vehicle accidents blocking traffic (semi turned over, etc.)
  • Monitors the whereabouts and activity of Probation & Parole Officers in the field amongst felons. Qualifications
    • High School Diploma or Equivalent and one (1) year of police and/or emergency dispatch experience
    • Must be able to type 80 words per minute.
    • Must pass a hearing test
    • Proven experience as a dispatcher or relevant position
    • Must have strong organizational and multi-tasking abilities.
    • Willing to work swing or overnight shift.
    • Must be able to work independently.
    • Be an active listener with excellent communication skills.
    • Have sound judgment and critical thinking.
    • Must possess and maintain a valid New Mexico ID or New Mexico Driver's License *Benefits offered with this position include:
      • 3 tiers of Anthem Blue Cross Blue Shield PPO
      • Delta Dental
      • Vision Service Plan
      • AFLAC Supplemental Insurance
      • Sick Leave
      • Matched 401k after 1 year of service ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. PI201921904

Keywords: ATA Services Inc, Santa Fe , Non-emergency Dispatchers, Other , Santa Fe, New Mexico