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Front Desk Associate

Company: Fairfield by Marriott
Location: Durango
Posted on: November 25, 2022

Job Description:

The Fairfield by Marriott is accepting applications for Front Desk. The responsibilities are assisting guest with reservations, answering the phones, light cleaning, making coffee, checking in/out guest, fulfilling guest request, Providing information to the guest about rooms, rates, amenities, Communicating with other departments throughout the hotel. Must be able to stand for long periods of time up to 8 hours a day. Must be outgoing and enthusiastic.

* Perform all check-in and check-out tasks
* Manage online and phone reservations
* Inform customers about payment methods and verify their credit card data
* Register guests collecting necessary information (like contact details and exact dates of their stay)
* Welcome guests upon their arrival and assign rooms
* Provide information about our hotel, available rooms, rates and amenities
* Respond to clients' complaints in a timely and professional manner

* Work experience as a Hotel Front Desk Agent, Receptionist or similar role
* Experience with hotel reservations software
* Understanding of how travel planning websites operate, like Booking and TripAdvisor
* Customer service attitude
* Excellent communication and organizational skills

Job Type: Part-time

Pay: From $14.00 per hour

* Paid time off
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* On call
* Weekend availability

COVID-19 considerations:
We've installed plexi barriers at the front desk.

* High school or equivalent (Preferred)

* Hotel Experience: 1 year (Preferred)
* Front Desk: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Fairfield by Marriott, Santa Fe , Front Desk Associate, Other , Durango, New Mexico

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