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Service BDC Representative

Company: Chevrolet Cadillac of Santa Fe
Location: Santa Fe
Posted on: January 15, 2022

Job Description:

Service BDCRep - Job Responsibilities:

  • Review and analyze team activity and production daily, weekly, monthly and year over year to determine best resource utilization and planning for effectiveness.
  • Interact and coordinate with other dealership departments to maximize customer satisfaction
  • Work alongside Department Manager to develop appointment setting strategies to maximize dealership traffic
  • Develop, execute, and monitor outbound internet and phone campaigns.
  • Maintain daily, weekly, and monthly service forecasts
  • Ensure that the service customer satisfaction objectives set by management are achieved
  • Work with Management to develop BDC call center and email campaigns
  • Must be action-oriented and results-drive
  • Job Benefits: We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:
  • Health insurance
  • Dental insurance
  • Vision, Life, Disability insurance
  • Paid vacation
  • 401(k) Retirement Plan!
  • Product and Service Discounts!
  • Ongoing Professional Training and Development!
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Keywords: Chevrolet Cadillac of Santa Fe, Santa Fe , Service BDC Representative, Other , Santa Fe, New Mexico

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