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IS Service Desk Tech I FT 36HRS

Company: Christus Health
Location: Santa Fe
Posted on: October 12, 2021

Job Description:

Description

POSITION SUMMARY: Primarily works without direct supervision. Serves as a central point of contact and channel for users to communicate with the IS staff; provides software application and hardware support; identifies, records, tracks and resolves user problems. Trains other personnel and maintains procedures. Monitors multiple computer systems running various operating systems and applications to ensure high performance and availability for over 1000 users. Runs complex computer jobs, manages print and job queues, prints reports, and distributes output. Performs backups of data and programs. Communicates with vendors regarding hardware repairs and software problems. Maintains and performs preventative maintenance on hardware as assigned. Performs other duties as required. Uses experience and acquired skills to perform required tasks.

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Keywords: Christus Health, Santa Fe , IS Service Desk Tech I FT 36HRS, Other , Santa Fe, New Mexico

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