IS Service Desk Tech I FT 36HRS
Company: Christus Health
Location: Santa Fe
Posted on: October 12, 2021
POSITION SUMMARY: Primarily works without
direct supervision. Serves as a central point of contact and
channel for users to communicate with the IS staff; provides
software application and hardware support; identifies, records,
tracks and resolves user problems. Trains other personnel and
maintains procedures. Monitors multiple computer systems running
various operating systems and applications to ensure high
performance and availability for over 1000 users. Runs complex
computer jobs, manages print and job queues, prints reports, and
distributes output. Performs backups of data and programs.
Communicates with vendors regarding hardware repairs and software
problems. Maintains and performs preventative maintenance on
hardware as assigned. Performs other duties as required. Uses
experience and acquired skills to perform required tasks.
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Keywords: Christus Health, Santa Fe , IS Service Desk Tech I FT 36HRS, Other , Santa Fe, New Mexico
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