Bilingual Spanish/English Work from Home Customer Support Agent
Location: Ranchos De Taos
Posted on: September 15, 2021
At SYKES, we help people one caring interaction at a time and that
starts with YOU! In SYKES Home division, our agents provide support
to customers of some of the world's most well-known brands, right
from the safety, comfort, and convenience of their own home.
Founded in 1977, we are a trusted work from home company. In fact,
96% of our work at home agents tell us they are very satisfied with
SYKES as a place to work.
As a Bilingual Customer Service Representative, you will provide
Spanish and English
customer service to customers, leveraging your excellent listening
skills and empathy to answer questions and provide information.
Work with us and you'll enjoy:
- Full-time and Part-time schedules
- Comprehensive benefits package including medical, dental, life,
and vision insurance, company matched 401K, and generous paid time
- Hands-on, 100% paid training
- Opportunities for advancement and professional development
- Tuition assistance
- Company provided computer
- Personal benefits of working from home including saving time,
money, and the environment.
Required qualifications, skills and experience
Apply with us if you possess:
- Bilingual (Spanish and English); an excellent written and
verbal communicator who likes to solve problems and connect with
people via phone
- Previous Inbound call center experience or the ability to
provide excellent customer service by phone with sincerity and
- Proficient and experienced PC skills with Microsoft office,
dual screens and toggling between multiple systems (6 months or
more of computer data entry experience)
- Multitasking ability - able to input data or research
information while on the phone with the caller, able to talk and
type a must
- History of on-time attendance at previous job
- High School Diploma or GED (minimum)
- Able to provide a stand-alone monitor, USB corded headset and a
quiet, distraction-free home workspace (we'll provide the
Desired qualifications, skills and experience
Nice to have (but not required):
- Customer service background
- Experience with financial services, healthcare, technology
companies, or something similar
Location: Remote (Virtual Job)
SYKESHome provides home-based jobs within the footprint of a global
company, a team of more than 55,000 employees serving major brands
around the world. Recently, SYKESHome was named #8 on the list of
the Top 100 Companies for Remote Jobs (to work for) by Flex Jobs.
Serving clients in an array of businesses, our call reps learn
about some of the most exciting and leading industries in today's
economy. So, what are you waiting for? Apply today!
At this time, SYKESHome does not offer employment to individuals
located in the following states: Alaska, California, Delaware,
Hawaii, Illinois, Louisiana, Maine, Maryland, Massachusetts,
Montana, New York, Puerto Rico, Rhode Island, Vermont, Washington
and Washington DC.
Keywords: SYKES, Santa Fe , Bilingual Spanish/English Work from Home Customer Support Agent, Other , Ranchos De Taos, New Mexico
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