Medical Office Support
Company: Hanger, Inc.
Posted on: May 3, 2021
a mantra of Empowering Human Potential, Hanger, Inc. is the world's
premier provider of orthotic and prosthetic (O&P) services and
products, offering the most advanced O&P solutions, clinically
differentiated programs and unsurpassed customer service. Hanger's
Patient Care segment is the largest owner and operator of O&P
patient care clinics nationwide. Through its Products & Services
segment, Hanger distributes branded and private label O&P
devices, products and components, and provides rehabilitative
solutions to the broader market. With nearly 160 years of clinical
excellence and innovation, Hanger's vision is to lead the orthotic
and prosthetic markets by providing superior patient care,
outcomes, services and value. Collectively, Hanger employees touch
thousands of lives each day, helping people achieve new levels of
mobility and freedom.
Office Support role provides customer service to patients, fellow
employees and referral sources through the coordination and
administration of the front office activities. Typical
responsibilities include scheduling appointments, validating
insurance and payment authorization, inputting claims, processing
payments, performing account collections, conducting billing
research and responding to telephone inquiries. Ensure billing for
all services provided is accurate, timely and fully
for patient appointment scheduling
- Creation of
new patient charts and maintenance of patient records
- Scanning and
filing patient documents and ensuring complete and accurate
incoming phone calls
financial counseling for patients and posting over the counter
document research on an electronic health/medical record
school diploma or GED required.
years of office administrative experience
valid driver’s license and driving record within the standards
outlined within Hanger’s Motor Vehicle Safety Policy and
Preferred Qualifications and Experiences:
least 1 year of experience with EMR/electronic health/medical
record systems (preferably NextGen and/or
knowledge of HIPAA and other medical insurance regulations and
terminology for private payer, state and federal plans including
coding, billing and reimbursement protocols.
to type 40 correct words per minute.
least 2 years of computer and office equipment experience including
MS Office products (Word, Excel), e-mail and automated billing
systems, facsimile machines, calculator, postage machine, copiers,
administrative accounting skills.
performing the duties of this job, the employee will regularly be
required to sit, walk and stand; occasionally bend or twist;
regularly talk and hear, both in person and by telephone; use hands
to operate standard office equipment; reach with hands and arms (to
include reaching overhead); and lift up to 25 pounds. Specific
vision abilities required by this job include close vision,
distance vision and the ability to adjust focus.
NO PHONE CALLS/ WALK-INS:
In an effort to maintain our highest level of customer service to
our patients, no phone calls or walk-ins from prospective
candidates, recruiters, staffing agencies or contractors will be
accepted by the local Hanger Clinic. Please respect our policy. Any
necessary inquiries should contact our corporate Talent Acquisition
achiever with exemplary planning and organizational skills, along
with a high degree of detail orientation.
team player who excels at building trusting relationships with
patients, referral sources, and colleagues.
office professional whose strengths include cultural sensitivity
and an ability to build rapport with a diverse population in
team player who thrives in environments requiring ability to
effectively prioritize and juggle multiple concurrent projects in a
fast paced environment.
interpersonal, oral (including telephone) and written communication
administrative accounting skills.
ability to provide a high level of customer service to patients,
fellow employees and referral sources.
with integrity in all ways and at all times, remaining honest,
transparent, and respectful in all relationships.
the patient at the center of everything that you do, building
open collaboration and constructive dialogue with everyone around
innovate new solutions, influencing and responding to
on superior outcomes, and calibrate work processes for outstanding
working at least 20 hours per week are eligible for the following
Paid Holidays per Year
Vacation Time Off
Sick Time Off
hours of paid time to volunteer in your community
Flex Spend Account
Care Flex Spend Account
employee assistance program
employees are also eligible for short-term and long-term disability
Keywords: Hanger, Inc., Santa Fe , Medical Office Support, Other , Durango, New Mexico
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