Field Support Coordinator
Company: Vestas Deutschland GmbH
Posted on: May 3, 2021
Coordinator, Field Support, Level 1
US,Montezuma|Professional|Full-Time | ID: 11965
Vestas is looking for a Field Support Coordinator to
support our company as it continues to grow. Your
experience in office administration, business support, and
inventory is needed to support our company and maintain our
The Service business unit is the owner for the after-turbine
sales business. Service operates, maintains, and implements all
service contracts, T&M work, modified scope contracts, and CIM
for various customer assets across North America. Service
interfaces directly with operational counterparts within customer
organizations maximizing turbine operation and performance. The
Field Coordinator is responsible for facilitating and supporting
all areas of non-turbine work across one or multiple sites,
including SAP planning, inventory and office management as directed
by site leadership.
- Provide business and administrative support to site leadership
for daily operations, including creating and running regular
reports (consumption, availability, production, safety, etc.)
assist with compiling data for budgets; travel arrangements.
- Assist Site Manager in daily operations, Organize Costs and
Coding of Credit Card Transactions, Create PR/PO's, Order & staff
equ ipment, Office Supplies, Assist with Site Safety Reporting,
Training and ordering of supplies, Fleet Truck Maintenance Logs,
Set up of Turbine Folders and Filing & Document Control, Create and
monitor purchase orders/requests, defective parts returns and scrap
requests; support, shipping & receiving and accounting functions
pertaining to parts/materials/tools.
- Coordinate Inventory and Tools for sites which includes two
full year inventory counts & one tool count per site, assist in
forecasting inventory needs to effectively ensure necessary parts
are available, Setting of Safety Stock and Maintaining System
Software for Inventory Control, Shipping & Receiving of all
- Assist wit h Down Turbines, Coordinate Serial Numbers for site
& Serial number change request, Consume/Return to stock parts.
Monthly Reports, Assist with Budget, Assist with quoting supplies,
Maintain misc. stock items (pigmat, rag's, paint pens, etc
- Promote LEAN processes in the warehouse to increase efficiency
and reduce waste. Is willing to operate and maintain
inventory-moving equipment, training provided.
- Adhere to all released planning processes and contribute to
maximized planning performance. Maintain planning grid to
accurately reflect all actual technician / turbine work performed
at sites and maintain forecasts, planned work to ensure innovative
and cost efficient labor, material and asset (crane, tools)
results. Close and technically complete service orders as work is
completed. Enter all completed service orders into the customers
MAXIMO data system.
- Communicate daily with lead technicians, technicians, CIM, and
site leadership in execution of site planning and inventory
control. Support reduction of equipment downtime and increase
energy production output through maintaining data of all scheduled,
unscheduled, warranty, CIM, T&M, and other turbine work.
- Responsible for site compliance to approved processes; enter
contractor time and facilitate time entry for site personnel;
provide SAP fundamental instruction and assist with system problem
solving and error processing.
- Enter and monitor data and maintain site data integrity as
measured by performance to key Process Performance Indicators
(PPIs) and Basic Scorecard (BSC). Identify and provide
recommendations for planning and SAP process changes to enhance
service operational and turbine performance. Other tasks as
- High school diploma or GED required; Associate or Bachelor's
degree preferred or equivalent experience
- 3+ years of business support experience in inventory or office
administration, wind industry experience is a bonus
- Qualified in working with enterprise resource program (SAP
preferred ) such as a dispatch / planner, stock keeper, technician,
front desk function, and advanced forecasting and planning.
- Proven ability and experience in planning, logistics,
scheduling and inventory control.
- Good verbal and written communication skills; enthusiastic and
effective listener; ability to effectively influence others to
adhere to standard processes and procedures.
- Advanced PC computer skills in MS Office (Word, Excel).
Preference given to those with SAP experience.
- Ability to identify problems and solve them through root cause
analysis; investigative skills and attention to detail. Solid time
management and organizational skills to ensure both personal and
assigned department goals are met. LEAN experience is a bonus.
- Approximately 50% travel required, valid driver's license
required. Passport for international travel is a bonus. Ability to
work in both a team-based environment and with limited
What we offer
As a member of the Vestas team, we offer a attractive salary and
one of th e most comprehensive benefits plans in the industry.
Among the many amenities we offer: healthcare; dental; vision;
vacation; tuition assistance; and much more.
It is the policy of Vestas to afford equal employment
opportunity without regard to age, race, religion, color, gender,
or national origin, and to afford equal opportunity to veterans and
people with a disability, or any other characteristic protected by
federal, state, provincial, or local law. Applicants requiring
reasonable accommodation to the application and interview process
should notify a representative within the People & Culture
Vestas is proud to be the energy industrys global partner on
sustainable energy solutions. We design, manufacture, install, and
service wind turbines across the globe, and we have installed more
wind power than anyone else.
Vestas strives to be the most inclusive workplace in the
sustainable energy industry and ensure equal opportunities for
everyone regardless of the social identity. We are stronger as a
company not despite our differences, but because of them, both
professionally and personally. Beyond a diverse workforce, we want
to ensure that all of our employees are included and actively
contributing to Vestas success and innovation. Only then can we
become the global leader in sustainable energy solutions and ensure
sustainability in everything we do.
At Vestas, we offer global opportunities for people with growth
mindsets and the desire to make a shared and positive impact. We
work in the true spirit of our corporate values: accountability,
simplicity, collaboration, and passion. We expect everyone to live
up to these in their day-to-day work no matter what you do and
where you are in the organization.
Learn more about Vestas at www.vestas.com and follow us on our
social media channels.
Keywords: Vestas Deutschland GmbH, Santa Fe , Field Support Coordinator, Other , montezuma, New Mexico
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