Field Support Coordinator

Coordinator, Field Support, Level 1
US,Montezuma|Professional|Full-Time | ID: 11965

Vestas is looking for a Field Support Coordinator to support our company as it continues to grow. Your experience in office administration, business support, and inventory is needed to support our company and maintain our professional standards.

The Service business unit is the owner for the after-turbine sales business. Service operates, maintains, and implements all service contracts, T&M work, modified scope contracts, and CIM for various customer assets across North America. Service interfaces directly with operational counterparts within customer organizations maximizing turbine operation and performance. The Field Coordinator is responsible for facilitating and supporting all areas of non-turbine work across one or multiple sites, including SAP planning, inventory and office management as directed by site leadership.

Responsibilities

• Provide business and administrative support to site leadership for daily operations, including creating and running regular reports (consumption, availability, production, safety, etc.) assist with compiling data for budgets; travel arrangements.
• Assist Site Manager in daily operations, Organize Costs and Coding of Credit Card Transactions, Create PR/PO's, Order & staff equ ipment, Office Supplies, Assist with Site Safety Reporting, Training and ordering of supplies, Fleet Truck Maintenance Logs, Set up of Turbine Folders and Filing & Document Control, Create and monitor purchase orders/requests, defective parts returns and scrap requests; support, shipping & receiving and accounting functions pertaining to parts/materials/tools.
• Coordinate Inventory and Tools for sites which includes two full year inventory counts & one tool count per site, assist in forecasting inventory needs to effectively ensure necessary parts are available, Setting of Safety Stock and Maintaining System Software for Inventory Control, Shipping & Receiving of all parts/materials/tools,
• Assist wit h Down Turbines, Coordinate Serial Numbers for site & Serial number change request, Consume/Return to stock parts. Monthly Reports, Assist with Budget, Assist with quoting supplies, Maintain misc. stock items (pigmat, rag's, paint pens, etc
• Promote LEAN processes in the warehouse to increase efficiency and reduce waste. Is willing to operate and maintain inventory-moving equipment, training provided.
• Adhere to all released planning processes and contribute to maximized planning performance. Maintain planning grid to accurately reflect all actual technician / turbine work performed at sites and maintain forecasts, planned work to ensure innovative and cost efficient labor, material and asset (crane, tools) results. Close and technically complete service orders as work is completed. Enter all completed service orders into the customers MAXIMO data system.
• Communicate daily with lead technicians, technicians, CIM, and site leadership in execution of site planning and inventory control. Support reduction of equipment downtime and increase energy production output through maintaining data of all scheduled, unscheduled, warranty, CIM, T&M, and other turbine work.
• Responsible for site compliance to approved processes; enter contractor time and facilitate time entry for site personnel; provide SAP fundamental instruction and assist with system problem solving and error processing.
• Enter and monitor data and maintain site data integrity as measured by performance to key Process Performance Indicators (PPIs) and Basic Scorecard (BSC). Identify and provide recommendations for planning and SAP process changes to enhance service operational and turbine performance. Other tasks as assigned.

Qualifications

• High school diploma or GED required; Associate or Bachelor's degree preferred or equivalent experience
• 3+ years of business support experience in inventory or office administration, wind industry experience is a bonus
• Qualified in working with enterprise resource program (SAP preferred ) such as a dispatch / planner, stock keeper, technician, front desk function, and advanced forecasting and planning.
• Proven ability and experience in planning, logistics, scheduling and inventory control.
• Good verbal and written communication skills; enthusiastic and effective listener; ability to effectively influence others to adhere to standard processes and procedures.
• Advanced PC computer skills in MS Office (Word, Excel). Preference given to those with SAP experience.
• Ability to identify problems and solve them through root cause analysis; investigative skills and attention to detail. Solid time management and organizational skills to ensure both personal and assigned department goals are met. LEAN experience is a bonus.
• Approximately 50% travel required, valid driver's license required. Passport for international travel is a bonus. Ability to work in both a team-based environment and with limited supervision.

What we offer

As a member of the Vestas team, we offer a attractive salary and one of th e most comprehensive benefits plans in the industry. Among the many amenities we offer: healthcare; dental; vision; vacation; tuition assistance; and much more.

It is the policy of Vestas to afford equal employment opportunity without regard to age, race, religion, color, gender, or national origin, and to afford equal opportunity to veterans and people with a disability, or any other characteristic protected by federal, state, provincial, or local law. Applicants requiring reasonable accommodation to the application and interview process should notify a representative within the People & Culture department.

About Vestas
Vestas is proud to be the energy industrys global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and we have installed more wind power than anyone else.

Vestas strives to be the most inclusive workplace in the sustainable energy industry and ensure equal opportunities for everyone regardless of the social identity. We are stronger as a company not despite our differences, but because of them, both professionally and personally. Beyond a diverse workforce, we want to ensure that all of our employees are included and actively contributing to Vestas success and innovation. Only then can we become the global leader in sustainable energy solutions and ensure sustainability in everything we do.

At Vestas, we offer global opportunities for people with growth mindsets and the desire to make a shared and positive impact. We work in the true spirit of our corporate values: accountability, simplicity, collaboration, and passion. We expect everyone to live up to these in their day-to-day work no matter what you do and where you are in the organization.

Learn more about Vestas at www.vestas.com and follow us on our social media channels.

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