Night Auditor
Company: La Quinta by Wyndham Santa Fe
Location: Santa Fe
Posted on: April 10, 2021
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Job Description:
La Quinta by Wyndham is now seeking a Night Auditor to join our
team at the La Quinta by Wyndham Santa Fe location in Santa Fe, New
Mexico.
Job Summary
The Night Auditor is responsible for reconciling all hotel cashier
transactions; reviewing, organizing and compiling management
reports on a timely basis and ensuring the accuracy of guest
billings and city ledger transactions. He/she is also responsible
for effectively communicating concerns and/or related issues to all
levels of management and performing guest service agent duties as
required, including check-in, check-out, switchboard operation and
reservations.
Education & Experience
-High School diploma or equivalent and/or one year of progressive
experience in a hotel or related field required.
-Guest Service Experience preferred.
-Computer knowledge/skills required.
Physical Requirements
-Flexible and long hours sometimes required.
-Sedentary work - Exerting up to 10 pounds of force occasionally,
and/or a negligible amount of force frequently or constantly to
lift, carry, push, pull or otherwise move objects.
-Late/Overnight shift.
General Requirements
-Maintain a warm and friendly demeanor at all times.
-Must be able to effectively communicate both verbally and written,
with all level of employees and guests in an attentive, friendly,
courteous and service oriented manner.
-Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to
meet deadlines.
-Approach all encounters with guests and employees in an attentive,
friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Wyndham Hotels &
Resorts Standards, as required by scheduling, which will vary
according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which
includes wearing the proper uniform and nametag.
-Comply with Wyndham Hotels & Resorts Standards and regulations to
encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and
assist in implementing solutions.
-Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
-Must be able to understand and apply complex information, data,
etc. from various sources to meet appropriate objectives.
-Must be able to cross-train in other hotel related areas.
-Must be able to maintain confidentiality of information.
-Must be able to show initiative, including anticipating guest or
operational needs.
-Perform other duties as requested by management.
Fundamental Requirements
-Must be able to work with and understand financial information and
data, and basic arithmetic functions.
-Must be willing to cross train in other accounting or
hotel-related areas.
-Must be able to prioritize job functions in order to meet
deadlines.
-Perform guest services functions as required (i.e. check guests
in/out, take reservations, we-up calls, etc.).
-Audit and reconcile financial and statistical reports.
-Prepare and distribute necessary daily reports as required (i.e.,
Daily Operating Report, Discount Programs, Tax Reports, etc.)
according to hotel standards.
-Prepare and distribute month-end reports.
-Audit and reconcile all Front Desk and Food & Beverage Cashier's
work.
-Audit, reconcile, consolidate, and transmit all credit cards on a
timely basis.
-Prioritize job functions in order to meet deadlines.
-Ensure accuracy of all numbers reported including statistics.
-Input and update financial information into corporate
communications network.
-Perform daily, weekly, monthly and annual data processing system
functions as required.
-Keep management abreast of any unusual operational or financial
events and/or deviations of policies or procedures.
-Ensure overall guest satisfaction.
-Respond to governmental inquiries upon receipt.
-Handle guest requests.
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the
world and a leading hotel management company. We stand 20 brands
strong across 9,000 hotels in more than 80 countries, and we offer
the most diverse collection of hotel experiences in the world. Our
iconic brands, united by the richest and simplest rewards program
in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we
champion everyday travelers. We believe guests deserve great
experiences, and our robust portfolio-distinguished by our leading
economy and midscale brands-delivers just that.
We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by
Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham,
Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham,
Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by
Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham,
Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge
by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden,
Wyndham Grand and Wyndham Hotels and Resorts.
Headquartered in Parsippany, N.J. with offices around the globe in
London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels &
Resorts employs approximately 15,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
Job Location: La Quinta by Wyndham Santa Fe, 4298 Cerrillos Road,
Santa Fe, New Mexico 87507
Employment Status: Part-time
Keywords: La Quinta by Wyndham Santa Fe, Santa Fe , Night Auditor, Other , Santa Fe, New Mexico
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