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Desktop and Computing Systems Professional

Company: Odyssey Systems Consulting Group, Ltd.
Location: Los Alamos
Posted on: April 2, 2021

Job Description:

Position Summary

Odyssey Systems is looking for an Odyssey Systems is looking for a desktop and Computing Systems Professional, for this multidisciplinary research institution. New Mexico. Work as a team member in a fast-paced environment with the PPS-PM-IT Services Team.


Duties include, but not limited to:

--- Responsible for the design, integration, documentation and support of the PPS-PM-IT area computing infrastructure.--- Will work as a member of PPS-PM-IT Service Team to configure and troubleshoot technical problems on client desktop computers involving Information Architecture (IA) and Project Management related software including operating systems, project scheduling, cost processor, analytical software, email, calendaring, encryption, web browsers, SharePoint, and other applications.--- Use managed computing tools for remote connectivity and troubleshooting, Windows Active Directory to diagnose network connectivity issues. --- Escalate problems and act as liaison to field, telecommunications, and network teams. --- Log results of work into request ticketing system so the contents will serve as a knowledge base to others. --- Work effectively in a team environment to resolve issues, prioritize tasks, assist and mentor fellow team members, and participate in continuous process improvement efforts.



--- Certifications in workstation and or server operating systems, network and security (e.g. MCP, MSDST, CompTIA Network and Security) is a plus.--- Demonstrated proficiency with computing environments.--- Extensive system administration of computers running Windows (troubleshooting, configuration, network connectivity, and security).--- Experience working in a high availability production-computing environment.--- Experience with automated deployment and configure management tools including administrative scripting languages (e.g., PowerShell).--- Experience with VMWare, supporting and building virtual hosts.--- Ability to translate technical terms to end users and present to outside audiences.--- Skill in working closely with customers and suppliers to define expectations and mutual responsibilities.--- Effective communication (verbal and written), interpersonal skills and problem solving skills.--- Must be able to work in a team environment and focused on customer service

DESIRED SKILLS--- Advanced knowledge of Windows Desktop/Server Deployment and Management.--- Advanced knowledge of TCP\IP Protocols, Local Area Networks, and Wireless Area Networks.--- Advance knowledge of Windows Active Directory.--- Ability to create and manage Group Policy Objects (GPOs), and produce system/server documentation.--- Ability to write clear and concise summaries of technical solutions.

WORKING LOCATIONS & ADDITIONAL INFO--- Security Clearance: No clearance is required, though applicant should be able to acquire a Q clearance, which normally requires U.S. citizenship.--- Location: Los Alamos, NM--- Travel: No Travel Anticipated --- Employment Status: Fulltime Employee --- Other: Pre-Employment Background Check and Drug Test Required

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or status as a Vietnam era or special disabled veteran.

Company Overview

Odyssey Systems Consulting Group, is an innovative small business committed to providing world-class technical, management, and training support services to government and public sector clients. We focus on people, processes, and performance to deliver superior results. Since our inception in 1997, our commitment to mission success and customer satisfaction has been recognized with exponential growth and exceptional past performance ratings. We accept challenging assignments and drive projects from the planning stages, through implementation, and into operations and support.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Keywords: Odyssey Systems Consulting Group, Ltd., Santa Fe , Desktop and Computing Systems Professional, Other , Los Alamos, New Mexico

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