Registration Representative FT/40HRS
Company: CHRISTUS Health
Location: Santa Fe
Posted on: April 2, 2021
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Job Description:
Description: RR I: Patient Access representatives facilitate a
welcome and easy access to the facility and are responsible for
establishing an encounter for any patient who meets the guidelines
for hospital service. Patient Access staff ensures that all data
entry is accurate including demographic and financial information
for each account. Patient Access has numerous procedural
requirements including data elements, insurance verification,
authorization for services, and collections for all patient
portions including prior balances. Patient Access staff is
responsible for the successful financial outcome of all patient
services. Patient Access is responsible for ensuring the hospital
maintains compliance with Federal regulations, JCAHO, and
Department of Health and Hospital compliance standards. Patient
Access communicates directly with patients and families,
physicians, nurses, insurance companies and third party payers.
This position requires professional appearance, good communication
skills and effective organizational skills. Patient Access
representatives require dependability, flexibility, and teamwork.
This level is designed to demonstrate knowledge and competency of
Patient Access duties in the area which the associate was hired
into. Expected competency to use good judgment in making
independent decisions to resolve customer issues in all routine
operations. RequirementsEDUCATION: High school graduate
CERTIFICATION/LICENSES: Medical Terminology Certification required
or must obtain within the first year of employment. SKILLS:
Comfortable using a computer, basic typewriting and computer skills
(data entry or word processing)Experience with excel, email and
online insurance verification.Self-motivated and self-directed,
dependable, strong organizational skills, excellent customer
service skills, strong problem-solving skills.Knowledge of health
insurance and managed care concepts and requirements. EXPERIENCE:
One year experience in customer service related field. NATURE OF
SUPERVISION: -Responsible to: Patient Access Manager ENVIRONMENT: -
Bloodborne pathogen - B General office environment, frequent
contact with patients, VDT exposure. PHYSICAL REQUIREMENTS: Long
periods of sitting at times, great deal of walking, transporting
patients to their rooms including pushing and pulling. Keyboard
usage with sound ergonomic principles. Must be flexible in work
schedule.
Keywords: CHRISTUS Health, Santa Fe , Registration Representative FT/40HRS, Other , Santa Fe, New Mexico
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