Lead Bingo Clerk
Company: Buffalo Thunder Resort & Casino
Location: Santa Fe
Posted on: December 4, 2019
Preference for Hiring in EmploymentIt shall be the policy and
practice of the Corporate Employers to recruit Corporate Team
Members according or the following priorities: First: Qualified
candidates who are enrolled members of the Pueblo of Pojoaque.
Second: Qualified candidates who are not enrolled members of the
Pueblo of Pojoaque, but who are spouses, significant others, or
children of enrolled members of the Pueblo of Pojoaque. Third:
Qualified candidates who are enrolled members of another
(Non-Pojoaque) Indian Tribe. Fourth: Other qualified Candidates
2019-PGI-039: Lead Bingo Clerk Code: 2019-PGI-039 FT/PT Status:
Full Time Department: Bingo JOB PURPOSE: To assist the Bingo
Supervisor in supervising Bingo operations and perform a variety of
Bingo duties to ensure that the Bingo Hall is ready for opening, to
ensure a smooth operation, and to provide quality customer service
ESSENTIAL FUNCTIONS: In the absence of supervisor, closes and
balances all Bingo functions and supervises the activities of Bingo
Clerks. Retrieves, records, and completes all necessary reports to
properly secure the day's business. Inventory control duties: Takes
weekly physical inventory of bingo paper, stuffed animals, markers,
or specialized items. Compares physical inventory to electronic
inventory and prepares report. Issues paper prep workload to Bingo
Clerks. Maintains electronic inventory system by entering data for
incoming stock, issued and returned stock, and prepares inventory
reports. Receives and checks incoming stock. Lead Caller/Trainer:
Trains new employees to handle calling duties. Incumbent is
cross-trained to perform all duties listed below as required: Floor
duties: Sells bingo cards and games, and balances cash to sales.
Verifies bingo in the presence of a bingo judge and pays player
winnings. Calling duties: Sets up flashboards, bingo console,
microphones, and turns on monitors, adjusts jackpot information and
ensures that all lights are functioning. Calls bingo games, and
makes announcements. Completes caller's payout report. Closes down
equipment. Washes, polishes, rotate bingo balls weekly. Cleans and
maintains workstation daily. Admissions sales duties: Counts paper
issue, counts bank issue, and sets up paper in bank. Sells paper
and electronic bingo. Counts, prepare, and take deposit to
cage/bank. Cleans and maintains workstation daily. Payout duties:
Transfers bank from cage, counts bank, and sets up payout station.
Prepares and delivers payouts to floor. Balances payouts to bank
and transfers bank from bingo to cage. Cleans and maintains
workstation daily. Floor sales duties: Issues additional bingo
paper to floor and admissions. Balances unsold bingo paper with
revenue and records results in the computer. Balances revenue
received from floor, prepares and delivers revenue drop to bank.
Prepares report on number of cards sold for supervisor. Cleans and
maintains workstation daily. Host/Hostess duties: Greets and counts
bingo van passengers and issues coupons. Visits with bingo players
before beginning of session to answer any questions, directs or
notes complaints, and assists with seating. Assists new customers
by reviewing bingo program, explains packages and special cards.
Takes attendance count, and assists floor with "U-Pick-Em"Â cards.
Locks "U-Pick-Em"Â box prior to start of game. Hands out door
prizes. Picks up electronic games at the end of business. Paper
control duties: Prepares bingo packages. Counts special cards.
Distributes packages to each register. Keeps accurate count on all
packages sold or transferred between registers. Checks incoming
stock. Cleans and maintains workstation. Other duties as assigned
REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES): Must be
at least 21 years of age or older Thorough knowledge of
departmental policies, procedures, and guidelines. Good verbal
communication skills. Good customer relations skills. Ability to
project a positive personality, and a high level of awareness.
Ability to handle a variety of customer requests and personalities.
Must be able to perform duties of a Bingo Caller, which include
speaking in front of large crowds. Basic math skills. Skill in
using a cash register, handling money, giving change, balancing
change banks. Good knowledge of inventory procedures and electronic
inventory system. Ability to operate an electronic sales tracking
system. Ability to train and supervise others. REQUIRED EDUCATION
OR COMBINATION OF EDUCATION AND EXPERIENCE: High School Diploma or
GED Minimum (6) months specialized Bingo experience handling a
variety of duties (1) year preferred Plus (1) year of customer
relations or retail sales or entertainment-based experience
preferred Must attend supervisory training classes or other
required training PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
Standing-20% /Walking-30% /Sitting-50%; Bingo Hall/Casino setting.
Required to lift/carry up to 35 lbs. Exposure to cigarette smoke
and noise. Some exposure to inclement weather to greet bingo vans.
Required shift work Required to work weekends, holidays, and
overtime. Work schedule must be flexible. PandoLogic. Category: ,
Keywords: Gaming Runner
Keywords: Buffalo Thunder Resort & Casino, Santa Fe , Lead Bingo Clerk, Other , Santa Fe, New Mexico
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