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Lead Bingo Clerk

Company: Buffalo Thunder Resort & Casino
Location: Santa Fe
Posted on: December 4, 2019

Job Description:

Preference for Hiring in EmploymentIt shall be the policy and practice of the Corporate Employers to recruit Corporate Team Members according or the following priorities: First: Qualified candidates who are enrolled members of the Pueblo of Pojoaque. Second: Qualified candidates who are not enrolled members of the Pueblo of Pojoaque, but who are spouses, significant others, or children of enrolled members of the Pueblo of Pojoaque. Third: Qualified candidates who are enrolled members of another (Non-Pojoaque) Indian Tribe. Fourth: Other qualified Candidates 2019-PGI-039: Lead Bingo Clerk Code: 2019-PGI-039 FT/PT Status: Full Time Department: Bingo JOB PURPOSE: To assist the Bingo Supervisor in supervising Bingo operations and perform a variety of Bingo duties to ensure that the Bingo Hall is ready for opening, to ensure a smooth operation, and to provide quality customer service ESSENTIAL FUNCTIONS: In the absence of supervisor, closes and balances all Bingo functions and supervises the activities of Bingo Clerks. Retrieves, records, and completes all necessary reports to properly secure the day's business. Inventory control duties: Takes weekly physical inventory of bingo paper, stuffed animals, markers, or specialized items. Compares physical inventory to electronic inventory and prepares report. Issues paper prep workload to Bingo Clerks. Maintains electronic inventory system by entering data for incoming stock, issued and returned stock, and prepares inventory reports. Receives and checks incoming stock. Lead Caller/Trainer: Trains new employees to handle calling duties. Incumbent is cross-trained to perform all duties listed below as required: Floor duties: Sells bingo cards and games, and balances cash to sales. Verifies bingo in the presence of a bingo judge and pays player winnings. Calling duties: Sets up flashboards, bingo console, microphones, and turns on monitors, adjusts jackpot information and ensures that all lights are functioning. Calls bingo games, and makes announcements. Completes caller's payout report. Closes down equipment. Washes, polishes, rotate bingo balls weekly. Cleans and maintains workstation daily. Admissions sales duties: Counts paper issue, counts bank issue, and sets up paper in bank. Sells paper and electronic bingo. Counts, prepare, and take deposit to cage/bank. Cleans and maintains workstation daily. Payout duties: Transfers bank from cage, counts bank, and sets up payout station. Prepares and delivers payouts to floor. Balances payouts to bank and transfers bank from bingo to cage. Cleans and maintains workstation daily. Floor sales duties: Issues additional bingo paper to floor and admissions. Balances unsold bingo paper with revenue and records results in the computer. Balances revenue received from floor, prepares and delivers revenue drop to bank. Prepares report on number of cards sold for supervisor. Cleans and maintains workstation daily. Host/Hostess duties: Greets and counts bingo van passengers and issues coupons. Visits with bingo players before beginning of session to answer any questions, directs or notes complaints, and assists with seating. Assists new customers by reviewing bingo program, explains packages and special cards. Takes attendance count, and assists floor with "U-Pick-Em" cards. Locks "U-Pick-Em" box prior to start of game. Hands out door prizes. Picks up electronic games at the end of business. Paper control duties: Prepares bingo packages. Counts special cards. Distributes packages to each register. Keeps accurate count on all packages sold or transferred between registers. Checks incoming stock. Cleans and maintains workstation. Other duties as assigned REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES): Must be at least 21 years of age or older Thorough knowledge of departmental policies, procedures, and guidelines. Good verbal communication skills. Good customer relations skills. Ability to project a positive personality, and a high level of awareness. Ability to handle a variety of customer requests and personalities. Must be able to perform duties of a Bingo Caller, which include speaking in front of large crowds. Basic math skills. Skill in using a cash register, handling money, giving change, balancing change banks. Good knowledge of inventory procedures and electronic inventory system. Ability to operate an electronic sales tracking system. Ability to train and supervise others. REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE: High School Diploma or GED Minimum (6) months specialized Bingo experience handling a variety of duties (1) year preferred Plus (1) year of customer relations or retail sales or entertainment-based experience preferred Must attend supervisory training classes or other required training PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: Standing-20% /Walking-30% /Sitting-50%; Bingo Hall/Casino setting. Required to lift/carry up to 35 lbs. Exposure to cigarette smoke and noise. Some exposure to inclement weather to greet bingo vans. Required shift work Required to work weekends, holidays, and overtime. Work schedule must be flexible. PandoLogic. Category: , Keywords: Gaming Runner

Keywords: Buffalo Thunder Resort & Casino, Santa Fe , Lead Bingo Clerk, Other , Santa Fe, New Mexico

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