Desktop Support Tech Information Systems/Full-Time
Company: CHRISTUS Health
Location: Santa Fe
Posted on: January 17, 2026
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Job Description:
Description POSITION SUMMARY: The Desktop Support Technician I
is responsible for the day-to-day operational support of the end
user community through the installation, configuration, upgrade,
and maintenance of workstation and peripheral equipment. This
includes the resolution of problems reported by the Information
Systems Service Desk and the implementation of new functionality.
Documentation and adherence to policies, procedures and standards
of the organization is an important part of this position. The
Desktop Support Technician I is responsible for delivering high
quality, cost effective solutions to all levels of users. This
includes support for both the technology and processes. The Desktop
Support Technician I is also responsible for supporting the
business goals and objectives for the Department, the Information
Services Organization, and the organization as a whole.
Requirements MINIMUM QUALIFICATIONS: EDUCATION: High School degree
or equivalent required. Post high school Information Systems course
work preferred. CERTIFICATION/LICENSES: IT based certification
preferred. A Valid New Mexico Driver’s License required. SKILLS:
Demonstrated customer service skills Basic knowledge of desktop
operating systems and related software required Ability to maintain
good customer relations with the ability to explain complex
solutions and problems to users (regardless of their technical
ability) Excellent problem solving and communication skills Good
technical writing and documentation skills. EXPERIENCE: One-year
experience in the installation, maintenance, troubleshooting and
support of Personal Computers preferred. NATURE OF SUPERVISION:
-Responsible to: Manager, Desktop Support Services ENVIRONMENT: -
Bloodborne pathogens-A General office setting with exposure to
computer room environment. Exposure to patient care and ancillary
biohazards. Extended video display exposure and use of keyboard.
PHYSICAL REQUIREMENTS: Ability to lift and transfer objects
typically not in excess of 50 lbs. May be required to reach objects
typically not in excess of 5 lbs. up to 8 ft. above the floor with
the assistance of a step stool. Extended use of video display
terminal and keyboard utilizing sound ergonomic principles.
Keywords: CHRISTUS Health, Santa Fe , Desktop Support Tech Information Systems/Full-Time, IT / Software / Systems , Santa Fe, New Mexico
