PBX Operator Communications/Full-Time

Company: Christus Health
Location: Santa Fe
Posted on: April 9, 2025

Job Description:

Description
POSITION SUMMARY: - - Operates communication equipment which includes inter and intra PBX operations. - Contacts physicians/ staff by pager, two-way radio, cellular telephone or overhead page. Operates hospital information system, TTY/TTD for the hearing impaired, fax machine. - Monitors CCTV security cameras, runs surveillance upon request, reports unusual/suspicious activity to security, contacts law enforcement agencies when necessary. - Announces over emergency alert tone, notifies personnel, enters report in act track, on blue alerts, trauma stats, critical response teams, catch a falling stars, infant abductions, fire alarms, - disasters, bomb threats, hostage situations, chemical spills, radiation emergencies & evacuations. Provides daily shift lists, camera checks, weekly Administrative on call list. Monitors Securall. - Restricts and disengages patient telephones on an individual basis upon request from authorized person, as well as group restrictions/activations, on daily and nightly telephone use. Reports camera malfunction via telephone & e-mail. - Works as information operator between 2100-0700. - Makes announcements over PA system if approved by administration.

Requirements
MINIMUM QUALIFICATIONS:


EDUCATION: - High school or equivalent required.

CERTIFICATIONS/LICENSES: N/A

SKILLS: -

• 
  
• Telephone etiquette skills, computer skills, effective communication skills including the ability to speak clearly and audibly with acceptable voice quality.
  
• Ability to maintain composure during stressfully demanding periods required. Bilingual preferred.
  
  
  EXPERIENCE: - Communications/switchboard experience preferred.
  
  NATURE OF SUPERVISION:
  -Responsible to: - Director of Loss Prevention/ Communication Center and Lead/PBX Operator.
  
  
  
  -ENVIRONMENT:
  - Bloodborne pathogen - -
  Confined areas with limited work space. - High noise level.
  
  PHYSICAL REQUIREMENTS: - Requires sitting for prolonged periods of time. - Manual
  dexterity to operate telephone console, CTV cameras, Hospital information system,
  working under pressure and rapidly for long periods of time.

Keywords: Christus Health, Santa Fe , PBX Operator Communications/Full-Time, IT / Software / Systems , Santa Fe, New Mexico