Director of Information Technology

Company: La Familia Medical Center
Location: Santa Fe
Posted on: January 23, 2023

Job Description:

Career Opportunities with La Familia Medical Center Careers At La Familia Medical Center Are you ready for new challenges and new opportunities?Join our team!Current job opportunities are posted here as they become available.Subscribe to our RSS feeds to receive instant updates as new positions become available. Under the direction of the CEO, the Information Technology, Director is responsible for planning, coordinating and managing the computer system infrastructure, installation of software and hardware, manages team members and maintains various systems and security. Leads a team of systems administrators as well as other members of the IT staff. Provides strategic oversight for deployment and utilization of servers and various systems. Researches and specifies new hardware requirements or upgrades for the company's computer system and deals with any of the problems associated with the new hardware. -

• Mentors, trains, and supervises other team members;
• Designs and implements special projects and/or equipment (entire research systems: computers, instruments, data acquisition, communication, and security);
• Develops, defines, and delivers project timelines and milestones in a timely manner;
• Assists in disaster recovery plans for key critical systems and servers with support from the Network and infrastructure vendor (NMPCA);
• Installs, configures, maintains, repairs specialized systems/applications and provides system support in a networked environment;
• Interacts with other departments/units on a troubleshooting and knowledge sharing basis;
• Researches, specifies, and recommends specific hardware and software for the organization; with support from the Network and infrastructure vendor (NMPCA);
• Performs ongoing performance tuning, hardware upgrades, and resource optimization as required. Configures CPU, memory, and disk partitions as required;
• Performs periodic performance reporting to support capacity planning;
• Maintains inventory information of servers and other equipment deemed critical;
• Maintains inventory of software licenses and manages annual renewal of maintenance contracts;
• Participates and executes rollouts/deployments, migrations and upgrades as part of the IT team;
• Reviews, escalates, resolves, and closes various tickets in the ConnectWise Help Desk queue;
• Maintains current knowledge, skills, and expertise in computer sciences and information technology as needed to maintain required certifications and qualifications to fulfill position responsibilities of this role;
• May be required to work flexible hours, rotate through ON-CALL shift, and respond to network or system outages in a timely manner;
• Provides timely, thorough, and concise periodic reports to LFMC Senior Management, Board, Compliance Officer, and others as required;
• Maintains working knowledge, and complies with all legal and regulatory requirements of external agencies and governmental bodies, as well as LFMC policies and procedures, as applicable to the performance of duties under this job description. Consults legal or compliance as necessary;
• Assists in Disaster Recovery planning and infrastructure build out and maintenance as needed; with support from the Network and infrastructure vendor (NMPCA);
• Conducts Microsoft security patch deployment and process engineering as needed; with support from the Network and infrastructure vendor (NMPCA);
• Automates, as appropriate and authorized, system administration tasks such as server inventory control, file system maintenance, and server service control using script technologies;
• Maintains a departmental compliance plan addressing essential functions and high-risk activities in the management and operation of the information technology department and its services, including performance measures and auditable outcomes and providing for periodic compliance performance reports to the LFMC Compliance Officer. I. Education, Experience and Skills/Training
  • Bachelor's degree in Computer Science or Technical Business Field, or equivalent experience, Required;
  • BS in Computer Science, or 4 years relevant experience, preferred;
  • CMNO, A+ or Net+ certification, Microsoft Server+ or equivalent; Security+ or equivalent; Systems Administration/System Engineer certification Microsoft, VMware, and/or Unix, required;
  • CCNA, CCDN, MCSE (CURRENT), ITIL Foundation, Hardware/Software Vendor (e.g. Cisco, Checkpoint) Certifications, Preferred.
  • 3+ year's computer related experience in supporting multiple projects/solutions on Microsoft Windows platforms as well as LAN/WAN/Wireless infrastructure support experience with routers, switches, and firewalls
  • Ability to install and configure various operating systems, databases, and applications to include principally MS Windows, HyperV\VMware, MS SQL, and supporting utilities;
  • Knowledge of TCP/IP, Cisco \ HP Switches and Routers, and firewalls;
  • Knowledge of Storage Area Networks and large disk arrays;
  • Strong understanding of network protocols such as DNS, DHCP, NTP, SSH, SSL, LDAP, and Kerberos;
  • Working knowledge of network tools, such as, Visio, Wireshark, etc;.
  • Ability to work independently and provide leadership to other members of the team;
  • Excellent technical skills including problem solving abilities;
  • Extremely detail oriented and possess strong organizational skills;
  • Excellent verbal and written communication skills;
  • Ability to abide by organizational policies;
  • Ability to maintain attendance to support required quality and quantity of work.

Keywords: La Familia Medical Center, Santa Fe , Director of Information Technology, IT / Software / Systems , Santa Fe, New Mexico