ServiceNow System Administrator - Open to Remote
Company: UMB Bank
Location: Santa Fe
Posted on: June 22, 2022
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Job Description:
**_Be part of something more._**A majority of our time is spent
"at work." We believe that time most meaningful when it's spent
around people who care about you and who challenge you. We hire
people who know how to make good decisions, because we won't be
constantly looking over your shoulder-you'll be empowered to do
what's right for our customers. Most importantly, we're a partner.
We partner with our associates to help them thrive personally and
professionally. We partner with our communities and the
organizations that support them. And, we partner with our customers
to create an experience they won't find elsewhere.**_Are you ready
to be part of something more?_**You're more than a means to an
end-a way to help us meet the bottom line. UMB isn't comprised of
workers, but of people who care about their work, one another and
their community. Expect more than the status quo. At UMB, you can
expect _more heart_ . You'll be valued for exactly who you are and
encouraged to support causes you care about. Expect _more trust_ .
We want you to do the right thing, no matter what. And, expect
_more opportunity_ . UMBers are known for having multiple careers
here and having their voices heard.The Technology Assurance Group
(TAG) is a collaborative team of technology professionals dedicated
to ensuring that UMB's infrastructure, systems and applications are
available 24/7. They identify, triage and remediate complex issues
to avoid business disruption. This group partners with other
technical teams to evolve UMB processes, monitoring systems and
automation, raise the overall technical competency of each other,
and provide quality service to our internal business partners and
external customers.As a ServiceNow System Administrator, you will
focus on the design and delivery of technical solutions developed
on the ServiceNow platform. You will be involved in the
administration, development, documentation, and technical support
of this platform with specific focus on the CMDB and Configuration
management process. Your success in maintaining ServiceNow will
allow UMB associates the services needed to avoid business
disruption.TAG is a fast-paced, customer-focused environment that
is heavily reliant on team collaboration. Our teams work closely
together to share information in order to raise the overall
technical competency of each other and to provide the quality
service to our internal business partners and external
customers.**_How you'll spend your time:_**+ Ensuring the CMDB
effectively supports other ITSM automation/processes such as
Incident, Change, and Asset Management.+ Providing thought
leadership and developing, documenting, and implementing CI data
governance processes and procedures based on the Common Service
Data Model for effectively managing CI data.+ Ensuring quality of
the CMDB data is maintained and target metrics are established and
met, resolving issues in a timely manner.+ Providing guidance and
training in support of the maintenance and growth of the CMDB.+
Developing and monitoring CI data health reports / dashboards and
resolving any issues.**_We're excited to talk with you if:_**+ You
have at least 3 years of experience supporting the implementation,
administration, configuration, and/or development of the ServiceNow
tool.+ You have at least 1 year of experience working or developing
in any of the following programming languages: JavaScript, PHP, C,
Java, Perl, HTML, or HTML5.+ You have strong experience with Web
services using SOAP/REST.+ You have working understanding of ITIL
frameworks (Incident, Problem, Change, Request, CMDB, Asset,
etc.).+ You have LDAP and SSO experience.**Open to qualified remote
candidates.**The pay range for a candidate selected for this
position who is based in Colorado is typically $60,795 to $112,875
annually. ?The selected candidate's actual pay will be based on
various factors, including but not limited to work location,
qualifications, and experience, so the actual starting pay for the
selected candidate may be above or below this range. ?The
successful candidate will also be eligible to participate in one or
more incentive plans based on company and individual
performance.?UMB offers competitive and varied benefits to its
associates including Paid Time Off; a 401(k) matching program;
annual incentive pay; paid holidays; a comprehensive company
sponsored benefit plan including medical, dental, vision, and other
insurance coverage; health savings, flexible spending, and
dependent care accounts; adoption assistance; an Employee
Assistance Program; fitness reimbursement; tuition reimbursement;
an associate wellbeing program; an associate emergency fund; and
various associate banking benefits.\#LI-REMOTEUMB and its
affiliates are committed to inclusion and diversity and provide
employment opportunities to all employees and applicants for
employment without regard to race, color, religion, sex (including
gender, pregnancy, sexual orientation, and gender identity),
national origin, age, disability, military service, veteran status,
genetic information, or any other status protected by applicable
federal, state, or local law. If you need accommodation for any
part of the employment process because of a disability, please send
an e-mail to talentacquisition@umb.com or call 816-860-7972 to let
us know the nature of your request.
Keywords: UMB Bank, Santa Fe , ServiceNow System Administrator - Open to Remote, IT / Software / Systems , Santa Fe, New Mexico
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