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Credentialed Trainer Epic Operations FT/40HRS

Company: Christus Health
Location: Santa Fe
Posted on: September 14, 2019

Job Description:

Description

This position is responsible for conducting ConnectCARE (Epic) user training for various credentialed applications. This position will develop lesson plans, and update training materials to reflect changes in policies, curriculum and build. Provide effective training so students are able to use ConnectCARE with confidence. Provide telephone and at-the-elbow support through planned rounding events and other support activities. Work with managers and educators to assure end users are able to use the application and identify individuals who may need additional support.

Requirements

EDUCATION: Associate degree required. Two (2) years of relevant experience may substitute for associate degree.

CERTIFICATION/LICENSES: Credentialed Trainer in at least one Epic application within 8 weeks of start date.

SKILLS:


  • Proficiency in but not limited to Excel and Word.
  • Excellent communication and customer service skills
  • Ability to adjust and implement change
  • Ability to analyze problems and identify solutions
  • Ability to multi-task and work as a team member
  • Ability to adapt and effectively perform work functions in high stress situations.
  • Ability to work well with people from different disciplines.

    EXPERIENCE:

    Minimum Qualifications: Two (2) years of relevant healthcare experience required.

    NATURE OF SUPERVISION:

    -Responsible to: Credentialed Training Supervisor and Clinical Applications Manager, in Information Services.

    ENVIRONMENT:

    The position may require occasional support duties during off hours, weekends and holidays. May be required to travel to perform duties. May be required to work outside of normal working hours due to project demands.

    -Bloodborne pathogen - A

    General office setting with exposure to environment.

    PHYSICAL REQUIREMENTS: Ability to lift and transfer objects typically not in excess of 25 lbs. Extended use of video display terminal and keyboard utilizing sound ergonomic principals.

Keywords: Christus Health, Santa Fe , Credentialed Trainer Epic Operations FT/40HRS, Human Resources , Santa Fe, New Mexico

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