Executive Housekeeping Manager
Company: The Clyde Hotel
Location: Albuquerque
Posted on: April 7, 2026
|
|
|
Job Description:
Description: WORK, PLAY & ENJOY LIFE WITH HERITAGE We offer a
work environment that is focused on the employee experience,
extremely flexible work schedules and benefits that are unmatched
in the industry; including generous discounts on hotel room rates
and food at all of our restaurants in the portfolio across the
state of New Mexico! Full-time Salary position starting at $60k DOE
plus benefits. Located in Albuquerque, NM. Working out of The Clyde
Hotel in Downtown Albuquerque. Position Purpose: The Executive
Housekeeper will under the direction of the General Manager,
maintain the quality and cleanliness of the property. The Executive
Housekeeper is an essential support to Heritage Hotels & Resorts in
creating unforgettable experiences for guests. Supervisory
Responsibilities: All Housekeeping team members at designated
property Essential Duties and Functions/Responsibilities/Tasks: *
Work under direction of the General Manager. * Maintain a positive
and professional approach with employees, coworkers, and guests. *
Set goals for performance that coincide with Heritage's plans and
vision. * Ensure compliance with safety, legal, operations, labor,
and the Heritage brand product and regulations policies. * Direct
team members toward accomplishing daily goals and ensuring that all
hotel and resort accommodations are fully cleaned by the standard
check-in time of 4:00PM. * Obtains list of vacant rooms which need
to be cleaned immediately and list of prospective check outs in
order to prepare work assignments. * Assigns workers their duties,
and inspects work for conformance to prescribed standards of
cleanliness. * Report, as directed, any observed deviations to
established standards. * Advises manager or desk clerk of rooms
ready for occupancy. * Navigates interview, hire, disciplinary, and
termination actions when necessary for team members. * Assign,
train, mentor and direct team members to carry out exceptional
guest experiences and foster a clean environment for guest and
employees to feel engaged and valued. * Maintain guest rooms and
public areas in a clean, comfortable and saleable condition,
including front of house areas. * Enforces standard procedures for
the acceptance, security, and return on customer lost and found
items. * Resourcefully solve any issues that arise and seize
control of any problematic situation. * Review occupancy levels and
event levels to staff team member labor accordingly. * Prepare and
initiate on-going correct cleaning of carpets, drapes, windows and
upholstery. * Handle all guest and employee concerns with tact and
follow-up. * Review and maintain linen inventory and proper
storage. * Implement as needed an ongoing housekeeping training
program for all new housekeeping employees. * Follow all safety and
health regulations including Personal Protective Equipment (PPE)
protocol policies. * Other duties as assigned consistent with the
functions of this position as needed at any of the properties. Why
You'll Love Working With Us: * Competitive pay and comprehensive
benefits including a 25% match for 401k! * Generous employee
discounts across Heritage Hotels, restaurants, spa and retail! *
Enjoy complimentary meals during scheduled work shifts! * Free
employee parking! * Growth and development opportunities! *
Inclusive, people-first culture! HC6 Requirements: * Knowledge of
Microsoft Office, Internet Explorer and prior PMS experience. *
Ability and willingness to work flexible hours including weekends,
holidays and late nights. * Ability to work on your feet for eight
hours or more. * Must be able to lift/push/reach for/carry 40
pounds frequently. * Excellent verbal communication and ability to
multitask. * 3 years or equivalent combination of education and
experience; housekeeping or hospitality experience preferred. *
High school diploma or equivalent experience/training, associate's
degree in Management or Hospitality Preferred. NM Safe Certified
Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.
Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.
Compensation details: 60000-60000 Yearly Salary
PIdc801c782499-29400-34408586
Keywords: The Clyde Hotel, Santa Fe , Executive Housekeeping Manager, Hospitality & Tourism , Albuquerque, New Mexico