Shift Supervisor - Durango
Company: Discover Goodwill of Southern & Western Colorado
Location: Durango
Posted on: January 27, 2023
Job Description:
DescriptionGoodwill of Colorado is seeking versatile and
adaptable candidates with experience to become our Shift
Supervisors. Previous supervisory experience in retail, restaurant,
hospitality or similar industries is preferred for this position. A
successful Shift Supervisor will naturally become a top candidate
for career growth opportunities within Goodwill's Retail Division.
We currently have locations across the state of Colorado.Minimum
Pay starts at $18.65 Hr. DOE Goodwill is now a Proud Partner with
DailyPay! Work Today. Get Paid Today! Full Time employees are
eligible for Medical, Dental, Vision, Retirement, Long Term
Disability, Short Term Disability, Life and Accidental Death and
Dismemberment, Flexible Spending Accounts and several voluntary
supplemental benefit offerings. In addition, these positions are
eligible for paid time off in the form of vacation, sick, holiday,
floating holiday, jury duty and bereavement leave.Please Note: This
position is a supervisory position, is full-time and will require
open availability (including evenings and weekends). O ur Stores
are open 9 am to 9 pm Monday through Saturday and 9 am to 7 pm
Sunday. Shifts for this position could start as early as 7 am and
go as late as 10 pm.OBJECTIVE:The Shift Supervisor will be
responsible for day-to-day, tactical and practical leadership of
associates and teams across the entire retail
center.RESPONSIBILITIES:
- Generally responsible for monitoring the whole retail center
and addressing immediate issues of safety, customer focus, product
flow and aesthetics either personally or through delegation (aka
Management by Walking Around)
- Employee leadership
- Manages breaks
- Redirects staff/work teams to address call-offs
- Coaches employees verbally and with initial write-ups
- Provides input to reviews and terminations
- Facilitates employee purchases
- Task/Functional leadership
- Assists in opening and closing procedures
- Responsible for the verification step related to the daily
sales report paperwork
- Responsible for counting drawers
- Responsible for making change between drawers and safe
- Assist with inventory process by counting, entering,
verifying
- Customer Focus
- Plan, coordinate and control the activities of the customer
service team to maintain and enhance customer relationships and
meet organizational and operational objectives
- First escalation point for customer complaints
- Point of contact for turning down donations at ADC
- Cross-training
- Maintains knowledge of store procedures at the proficiency of a
generalist with the ability to occasionally fill in for an
emergency
- Maintains knowledge to the level where operations can be
maintained in the rare case where no Supervisor, Assistant Manager
or Manager is able to be on premises.QUALIFICATIONS:
- Previous supervisory experience preferred
- High school diploma or equivalent preferred
- Two years retail experience desired
- Familiar with product pricing, trends, fashions and seasonal
changes
- Ability to communicate effectively both verbally and
electronically with customers, managers, supervisors, staff and
peers.
- Able to quickly problem solve and make decisions.
- Able to maintain confidentiality and follow Goodwills policies
and procedures.
- Able to withstand prolonged standing, bending and lifting up to
8 hours per day.
- Able to work a varied schedule to include weekends, evenings
and holidays with occasional overtime as necessary.
- Proficient in the utilization of office equipment, office
software (i.e. Word, Excel) and web based applications (i.e.
Ultipro, Novatime) to meet the needs of employees and the
organization. Ability to manage corporate (i.e. Outlook).Goodwill
is an Equal Opportunity Employer dedicated to employing qualified
individuals including those with disabilities, protected veterans
and military spouses.Goodwill participates in E-Verify. For more
information on E-Verify, please contact DHS: 888-897-7781 or
www.dhs.gov/E-VerifyWe promote a Safe & Drug-free
Workplace.Physical
RequirementsContinuouslyFrequentlyOccasionallyNever5-8 hours3-4
hours1-2 hours0LIFTING: (as defined by ADA)Heavy: 45 lbs &
overxModerate: 15-44 lbsxLight: 14 lbs & underxCARRYING:Heavy: 45
lbs & overxModerate: 15-44 lbsxLight: 14 lbs &
underxPUSHING/PULLINGxREACHING:Above ShoulderxAt ShoulderxBelow
ShoulderxTWISTINGxBENDINGxKNEELING/CRAWLINGxSQUATxCLIMBING - use of
legs only (stairs)xCLIMBING - use of arms & legs
(ladders)xHEARINGxVISION:Visual closexVisual distantxVisual - depth
perceptionxHANDS/FINGERS:Simple graspingxFine
ManipulationxRepetitive
MovementsxWALKINGxSTANDINGxSITTINGxSPEAKINGxOTHER - Please
describe:QualificationsEducationPreferred
- High School / GED or betterExperiencePreferred
- 1 year: Previous supervisory experience.
- 1 year: Previous retail experienceEqual Opportunity
Employer/Protected Veterans/Individuals with DisabilitiesThe
contractor will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. However, employees who have access to the
compensation information of other employees or applicants as a part
of their essential job functions cannot disclose the pay of other
employees or applicants to individuals who do not otherwise have
access to compensation information, unless the disclosure is (a) in
response to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractors legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Discover Goodwill of Southern & Western Colorado, Santa Fe , Shift Supervisor - Durango, Hospitality & Tourism , Durango, New Mexico
Didn't find what you're looking for? Search again!
Loading more jobs...