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Housekeeping Supervisor

Company: Inn & Spa at Loretto
Location: Santa Fe
Posted on: November 22, 2021

Job Description:

Come seize your opportunity to have fun and grow with one of New Mexico's largest minority-owned companies!WORK, PLAY & ENJOY LIFE WITH HERITAGEWork hard and have fun doing it! Performance based bi-weekly bonus - $150 Signing Bonus - $150 Referral Bonus Full-time Hourly Position starting at $17.00 hourly DOE plus benefits.Located in Santa Fe, NM. Working out of our Inn and Spa at Loretto.We offer a work environment that is focused on the employee experience, extremely flexible work schedules, and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico. Position Purpose: The Housekeeping Supervisor will under the direction of the Regional Housekeeping Manager, maintain the quality and cleanliness of the property. The Housekeeping Supervisor is an essential support to Heritage Hotels & Resorts in creating unforgettable experiences for guests.Supervisory Responsibilities: Housekeeping team members at designated property on shiftEssential Duties and Functions/Responsibilities/Tasks:Work under direction of the Regional Housekeeping Manager.Maintain a positive and professional approach with employees, coworkers, and guests.Ensure compliance with safety, legal, operations, labor, and the Heritage brand product and regulations policies.Direct team members toward accomplishing daily goals and ensuring that all hotel and resort accommodations are fully cleaned by the standard check-in time of 4:00PM.Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments.Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness.Advises manager or desk clerk of rooms ready for occupancy.Support the manager with interview, hire, disciplinary, and termination actions when necessary for team members.Assign, train, mentor and direct team members to carry out exceptional guest experiences and foster a clean environment for guest and employees to feel engaged and valued.Resourcefully solve any issues that arise and seize control of any problematic situation.Review occupancy levels and event levels to staff team member labor accordingly.Prepare and initiate on-going correct cleaning of carpets, drapes, windows and upholstery.Help the Manager implement as needed an ongoing housekeeping training program for all new housekeeping employees.Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies.Other duties as assigned consistent with the functions of this position as needed at any of the properties..

Knowledge of Microsoft Office, Internet Explorer and prior PMS experience.Ability and willingness to work flexible hours including weekends, holidays and late nights.Ability to work on your feet for eight hours or more.Must be able to lift/push/reach for/carry 40+ pounds frequently.Excellent verbal communication and ability to multitask.1-2 years or equivalent combination of education and experience; housekeeping or hospitality experience preferred.High school diploma or equivalent experience/training, associate's degree in Management or Hospitality Preferred.NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.PI154524122

Keywords: Inn & Spa at Loretto, Santa Fe , Housekeeping Supervisor, Hospitality & Tourism , Santa Fe, New Mexico

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