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CONFIGURATION ANALYST - ASSOCIATE - HEALTH EDGE

Company: Presbyterian Healthcare Services
Location: Albuquerque
Posted on: May 22, 2019

Job Description:


Job Description
Type of Opportunity: Full Time
FTE: 1.000000
Exempt: Yes
Work Schedule: Days Summary:
Responsible for providing basic configuration and maintenance for production applications. Under general supervision provides a variety of basic technical tasks related to assigned area of responsibility. Work directly with business units and other stakeholders to gather business requirements

Responsibilities:
Under direct supervision, responsible for providing basic configuration, testing/quality review, documentation and maintenance of applications. Provides a variety of basic tasks related to assigned area of responsibility. Work directly with business units and other stakeholders to gather business requirements

Uses basic analytical and problem solving skills as well as an understanding of the business and systems to resolve problems with production applications. Participates with testing and validation efforts.

Basic knowledge and understanding of the configuration relationships between the subsystems, applications, modules, etc.

Work with end users to identify needs and resolve problems

Participates in review, impact assessment, testing and modifications for application updates, upgrades and installations.

Other information:
Associate degree in related technical/business area plus 0-2 years of experience in IT. 3 years additional experience can be substituted in lieu of degree. 0-2 years of application specific experience.

Education:
Essential:
* High School Diploma or GED

Education specialization:
Essential:
* Information Technology Preferred Skills:
Understand a wide range health plan processes including knowledge of healthcare issues and standards.
Proven ability to access and analyze customer requests; advanced level software knowledge in software tools such as, Claim processing system, Excel, Access, etc.; critical-thinking and analysis skills; proven history of exceptional customer service; advanced level communications and organizational skills. Competencies and skills:
Nonessential:
* SKILL-Ability to effectively interact with customers to understand their needs and explain data
* SKILL-Microsoft Office
* SKILL-Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.
* SKILL-Written communication


Benefits
Benefits are effective day-one (for .45 FTE and above) and include:

  • Competitive salaries
  • Full medical, dental and vision insurance
  • Flexible spending accounts (FSAs)
  • Free wellness programs
  • Paid time off (PTO)
  • Retirement plans, including matching employer contributions
  • Continuing education and career development opportunities
  • Life insurance and short/long term disability programs About Us
    Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.

    We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

    About New Mexico
    New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.

    Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.

    New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

    AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Keywords: Presbyterian Healthcare Services, Santa Fe , CONFIGURATION ANALYST - ASSOCIATE - HEALTH EDGE, Healthcare , Albuquerque, New Mexico

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