Medical Assistant
Company: Optum
Location: Albuquerque
Posted on: June 3, 2025
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Job Description:
$4,000 Sign-on Bonus for external Candidates
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Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data -and
resources they need to feel their best. -Here, you will find a
culture guided by inclusion, talented peers, comprehensive benefits
-and career development opportunities. Come make an impact on the
communities we serve as you help us advance health optimization -on
a global scale. -Join us to start Caring. Connecting. Growing
together. - -
Compassion is the essential trait that drives superior health care
performance. But it's just a start. At OptumCare innovative
thinking is just as important. Our unique team of health care
providers are an emerging and important part of Optum and the
UnitedHealth Group family of businesses. Our approach is designed
to help physicians and other providers deliver the right care at
the right time in the right setting. That takes smart ideas and
incredible teamwork. And that's where you come in. In this role,
you'll support a clinical team that's helping patients in new and
better ways while giving them a generous helping of compassion and
respect.
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Positions in this function performs clinical and administrative
duties that assist in the delivery of effective patient care within
assigned area. Greet patients; escort them to exam room and takes
vitals and other MA related duties as assigned. Provide direct
customer service and front desk assistance for assigned department
to include but not limited to registering, telephones, scheduling
and verifying insurance. -Handles customer account transactions,
provides customer assistance, and performs and/or oversees
cashiering operations. -Demonstrates knowledge of medical practice
and patient care as it relates to the clinical setting and medical
specialty. Adheres to policies, procedures and regulations to
ensure compliance and patient safety. Participation in Compliance
and other important training is a condition of employment.
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Primary Responsibilities:
Greets patients and escorts them to exam room. Performs hand
washing, weighs patients, takes vital signs and patient history,
and documents chief complaint. -May administer limited injections
requested by a physician and supervised by a physician, registered
nurse, nurse practitioner or physician assistant in accordance to
established regulations, in conjunction with attending and passing
Injection class
Responds effectively to incoming patient calls and communicates
pertinent information to physician or designee to provide for
continuity and optimal care
Appropriately communicates lab results, physician orders, and
medication instructions to patients
Provides direct customer service and front desk assistance for
assigned department to include but not limited to registering,
scheduling and verifying insurance and arriving patients.
Electronic eligibility verification, updating patient demographics,
ensure required referrals and prior authorization are in place for
patient visit. Manage no-show list. Schedule waits list, follow-up,
x-ray, referral appointments
Prepares exam room for next patient and assures that supplies are
stocked and available in anticipation of the provider's needs.
-Manages medical supply inventory and cleans equipment
Provides customer assistance. -Obtaining "expert" level knowledge
of the inter-workings of various insurance plans and staying
abreast of insurance plans in the process of being added, deleted
or changed. Collection of co-pays, co-insurance, self-pay,
fee-for-service, and payment on account
Maintains patients' record/files and participates in the revenue
cycle process
Assists patients in scheduling appointments and obtains referral
when necessary
May be required to analyze medical records and charge entry
information for financial reimbursement within the guidelines and
procedures. Work TES charge entry edits
Completing basic Medical Assistant competencies in addition to
departmental specific competencies
Adheres to policies, procedures and regulations to ensure patient
safety and regulations. May attend departmental meetings and
provide constructive recommendations for areas improvement
Coordinates Specialty referrals and appointments for all enrolled
patients
Completes prior authorizations (DME, HHC, stat testing, Specialty
visits, etc.)
Other duties as assigned
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You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High school diploma or GED
Completion of a Medical Assistant program or relevant experience
(EMT, Medic, CNA ,etc.)
BLS certification or must be able to complete certification within
30 days of hire
Experience utilizing excellent customer service skills
Knowledge and understanding of medical terminology
Demonstrated proficiency in Windows navigation and a variety of MS
Office software applications
Demonstrated ability to type and enter data efficiently and
accurately
Preferred Qualifications:
National Certified Medical Assistant (NCMA) Certification through
the National Center for Competency Testing (NCCT) or active
Certified Clinical Medical Assistant (CCMA) Certification through
National Health career Association (NHA)
1+ years of related experience
Demonstrated ability to work independently and willingness to
learn
Demonstrated ability to communicate effectively
Demonstrated ability to multi-task and work under pressure
Demonstrated attention to detail
The hourly range for this role is $18.25 to $25.00 per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: Optum, Santa Fe , Medical Assistant, Healthcare , Albuquerque, New Mexico
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