Director, Sales Operations
Company: US Foods
Location: Albuquerque
Posted on: May 5, 2024
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Job Description:
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY
THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of
Food People! US Foods Culture Our Cultural Beliefs are the pillars
that define how all associates at US Foods work. We Team Up and
work together, we Expect Excellence, Talk Straight in our
communications, and we work to Stop Waste. Leaders at US Foods
embody our Cultural Beliefs by challenge themselves and others to
delight customers every time and engage the right people in the
right way at the right time. Leaders establish a culture that
reduces waste and encourages team members to seek the truth and
exchange objective feedback. At US Foods YOU matter, and our
leadership team and associates strive to care for co-workers and
direct reports and make winning fun.BASIC PURPOSE The Director,
Sales Operations acts as a liaison for the Commercial Excellence
team, fulfilling a strategic role within the area. The Director,
Sales Operations is responsible for commercial success by executing
plays, coaching leaders, and partnering with commercial excellence
to drive consistency and improve area performance. The Director,
Sales Operations reports to the Area President and has a dotted
line reporting relationship to the Director, Sales Effectiveness
Operations. ESSENTIAL DUTIES AND RESPONSIBILITIES
Leadership:
Leadership of the Area Sales Support team (Chefs, Restaurant
Operations Consultants, Category/Segment Specialists, Stock Yards
Business Development Mangers) to drive critical KPIs.
Drive resource allocation of sales support teams to maximize share
and retention opportunities.Talent Management:
Recruit, hire, and supervise the Area Sales Support team to
maintain a skilled and motivated team.
Coach and lead direct reports to improve their performance and
business effectiveness.
Ensure development of strong pipeline of talent. Data Analysis:
Leverages internal reporting tools and market share data to track
progress and identify performance improvement opportunities.
Synthesize data findings to prioritize areas of focus.
Strategic Planning:
Translates strategy into Area implementation plans and tracks
performance on key metrics.
Core strategies include but not limited to, account penetration,
account acquisition, churn reduction, margin, pricing, category
growth, EB migration, E-Commerce optimization, CRM utilization and
cost to serve reduction.Sales Process Optimization:
Streamline and optimize sales processes and plays to improve sales
productivity and performance.
Identify opportunities for process improvement and propose
solutions for implementation. Training and Event Management: Work
closely with Sales Leaders and the Sales Support team to strategize
and implement training aimed improving the skills and knowledge of
the sales team.
Key stakeholder in planning and executing forums including sales
meetings, training sessions and culinary events to effectively
deliver product and sales content.
Leading Digital:
Responsible to lead digital by promoting and tracking the
advancement of internal CRM utilization by sellers and external
E-Commerce and Business Tools adoption.Other duties as assigned by
manager SUPERVISION :COP Specialist, Produce Specialist, Food
Fanatic Chef, Restaurant Operations Consultant, Stock Yards
Business Development Manager, Customer Solutions Coordinator
RELATIONSHIPS Internal: Area Staff, Sales Leaders, Sellers, Area
Marketing Manager, pricing and
Merchandising teams.
Local Sales and National Sales Excellence Teams.External:
Customers, Vendors/Brokers WORK ENVIRONMENT Hybrid: This role is
partially remote, and the associate is expected to perform assigned
responsibilities from a combined home-based and office-based
environment. MINIMUM QUALIFICATIONS A minimum of 7 years in sales,
sales operations or sales management, with at least 5 years in a
supervisory role.
Ideal candidate has experience that includes collaboration cross
functionally and leadership across multiple sites with a background
in developing and implementing sales strategies and processes. 10%
of overnight travel to participate in trainings, meetings and other
company events. EDUCATION Bachelor's degree or equivalent working
experience in sales, sales operations, merchandising, marketing or
strategy related fields required CERTIFICATIONS/TRAINING N/A
LICENSES N/A PREFERRED QUALIFICATIONS Demonstrates leadership
skills with the ability to lead and inspire a large team with
diverse skill sets in a complex environment.
Proven experience in performance management and team development.
Proven experience in developing and implementing sales strategies
and processes.
Strategic mindset with the ability to align sales operations with
overall business strategy. Experience within the foodservice
industry and an understanding of sales trends, market dynamics and
competitor activities. Strong analytical and data-driven
decision-making skill with experience with data analytics tools and
proficiency in interpreting sales metrics. Skill with experience
with data analytics tools and proficiency in interpreting sales
metrics. Experience in designing and implementing sales training
programs.
Familiarity with methodologies for enhancing skills and knowledge
of sales teams. Strong project management skills with the ability
to plan and execute events and initiatives effectively. Flexibility
in responding to evolving market conditions and organizational
needs with strong problem-solving skills to address complex
challenges and ability to make timely, data-informed decisions.
Excellent communication and presentation abilities to convey
strategies, insights and reports effectively to stakeholders at
various levels of the organization.
PHYSICAL QUALIFICATIONS Standard required physical activities
including length of time performing each activity.OCCASIONALLY: 1%
- 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
JOB REQUIRES WORKER TO:FREQUENCY:STAND: FREQUENTLYWALK:
FREQUENTLYDRIVE: OCCASIONALLYSIT: FREQUENTLYLIFT1-10 lbs
(Sedentary): FREQUENTLY11-20 lbs (Light): OCCASIONALLY21-50 lbs
(Medium): OCCASIONALLY51-100 lbs (Heavy): NEVEROver 100 lbs (Very
Heavy): NEVERCARRY1-10 lbs (Sedentary): FREQUENTLY11-20 lbs
(Light): OCCASIONALLY21-50 lbs (Medium): OCCASIONALLY51-100 lbs
(Heavy): NEVEROver 100 lbs (Very Heavy): NEVERPUSH/PULL 1:
NEVERCLIMB/BALANCE: NEVERSTOOP/SQUAT: NEVERKNEEL: NEVERBEND:
NEVERREACH ABOVE SHOULDER: OCCASIONALLYTWIST: OCCASIONALLYGRASP
OBJECTS 2: OCCASIONALLYMANIPULATE OBJECTS 3: FREQUENTLYMANUAL
DEXTERITY 4: CONTINUOUSLY1 (Push/Pull: Dolly, cartons and boxes)2
(Grasp Objects: Boxes and cartons)3 (Manipulate Objects: Boxes and
dolly)4 (Manual Dexterity: Typing, use of office machines such as
copiers, printers)***EOE Race/Color/Religion/Sex/Sexual
Orientation/Gender Identity/National Origin/Protected
Veteran/Disability Status***
Keywords: US Foods, Santa Fe , Director, Sales Operations, Executive , Albuquerque, New Mexico
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