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Senior Account Manager

Company: ICF
Location: Santa Fe
Posted on: November 26, 2022

Job Description:

Job Title: Account ManagerLocation: Remote AZ - must be able to travel within the Phoenix, AZ metro areaReady to make a difference? As a Senior Account Manager, you will support commercial utility programs to bring electrification and electric vehicle charging programs to trade ally partners and customers in the Phoenix, AZ metro area. An Account Manager will gain broad exposure to various types of electric energy projects and provides customer project development, trade ally recruiting and support management, and other technical services for a utility energy program. In this role, you would be responsible for driving trade ally and customer participation, providing insightful management reporting, generating leads and opportunities, and successfully closing projects in alignment with client contracts and key performance indicators In the Phoenix, AZ metro area. Why you will love working here:

  • Quality of life: Flexible workplace arrangements, work-life balance. This Is a home-based opportunity with very limited overnight travel.
  • Investment of the community: Donation matching, volunteer opportunities
  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
  • And many, many more (Ask your recruiter for more details!) What you will be doing:
    • Proactively market the assigned programs to end use customers and trade allies in the commercial and industrial communities
    • Identify, build, and close opportunities to meet program goals
    • Maintaining strong recordkeeping and project documentation in the program CRM
    • Maintaining strong ongoing communications with program participants to assess their needs and to receive feedback on their experience with the program
    • Field inspections, customer surveys, and other program needs as appropriate to ensure Quality Assurance
    • Ensure high customer satisfaction with the program
    • Recruit, train and coach Trade Allies and internal support team members on best practices, program participation, project resolutions, and technical subject matter
    • Stay informed on industry news, updates, and trends What we need you to have (minimum qualifications):
      • Bachelor's Degree and 5+ years work experience in Account Management, Energy/Sustainability, Business Development, Outreach, Electrical, Construction Sciences and/or Project Management OR
      • 9+ years work experience in Account Management, Energy/Sustainability, Business Development, Outreach, Electrical, Construction Sciences and/or Project Management
      • Must have valid drivers license and successfully pass a Motor Vehicle Records (MVR) check What we would like you to have:
        • Experience managing a service provider network and results-based selling.
        • Experience working in material handling, fleet, facilities, logistics or Industrial sectors.
        • Certified Energy Manager, BPI credentials or utility program implementation experience.
        • AutoCad, Electrical or Engineering experienceProfessional skills you will use:
          • Excellent Interpersonal skills with strong outreach and persuasive communication abilities.
          • Ability to successfully manage multiple projects, people and processes with limited oversight.
          • Experience using a Customer Relationship Management (CRM) application such as Salesforce or Microsoft Dynamics
          • Proficiency with Microsoft Office SuiteIndeedWorking at ICFWorking at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_unformattedESQA508c.pdf) . Arizona Remote Office (AZ99)Need help? We're here:ICFCareerCenter@icf.comAbout ICFICF (NASDAQ:ICFI) is a global consulting services company with approximately 8,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Keywords: ICF, Santa Fe , Senior Account Manager, Executive , Santa Fe, New Mexico

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