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Quality Assurance Manager

Company: Santa Fe Recovery Center
Location: Santa Fe
Posted on: June 25, 2022

Job Description:

Under the direction of the Chief Operating Officer (COO), the Quality Assurance Manager (QA) Manager is responsible for the daily execution of the quality program. QA Manager coordinates ongoing development of the QA program and provides centralized oversight of the agency's quality performance and improvement efforts, including administration, investigation, staff training, and enforcement of agency policies and procedures.QA Manager collaborates with other members of management to ensure that services provided by Santa Fe Recovery Center function in compliance with local/state and federal requirements and within the quality improvement and accreditation standards of the organization. The QA Manager works with agency leadership, managers, administration, and direct care staff to assure that their respective departments and programs meet quality standards. The QA Manager works with the COO, Leadership and program managers to organize, lead, and help execute company projects that may fall outside the scope of regular duties.

SPECIAL SKILLS:Must possess effective presentation and communication skills; ability to present information in a clear and concise manner. Highly motivated with a strong sense of ownership and responsibility and the ability to converse with all levels of the organization, both internally and externally.Strong project management skills and experience. Structured, organized, and proactive; ability to review, investigate, implement corrective action and follow-through as appropriate. Advanced MS Word, Excel, and PowerPoint skills are required.Excellent analytical skills, problem differentiation skills, and has a solution orientation that focuses on problem resolution for long-term sustainability of the agency.Ability to solve unexpected problems as they arise while considering liability, precedence, financial implications and other possible future impacts on the program, services or organization.Ability to positively represent the agency in the community, in meetings/collaborations, and at outreach events.MINIMUM QUALIFICATIONS:Bachelor's Degree in Business or Health Administration is preferred. Minimum 2 years' experience in quality and risk management processes including implementation of strategic initiatives.Minimum 4 years' management experience.Recovering alcoholic/addict must have successfully maintained a 3-year period of abstinence from alcohol or drugs.Must have and maintain current, valid NM driver's license. Must also have and maintain clean driving record as well as auto insurance.Must be over 21 years of age. Have or ability to obtain and maintain a State of New Mexico Criminal Records Clearance (DOH CRC). COMPETITIVE EMPLOYEE BENEFITS PACKAGEThe following benefits are offered to our employees, their spouses, domestic partners, and dependent children:1. Medical2. 4% Matching 401(k) 3. Dental4. Vision5. Accident (Part-Time Eligible)6. Critical Illness (Part-Time Eligible)7. Employer paid Disability8. Voluntary Life/AD&D9. Teladoc Virtual Visits (Part-Time Eligible)In addition, the following benefits are extended to all full-time employees:1. Employer paid Disability2. Employer paid Basic Life/AD&DPI181401165

Keywords: Santa Fe Recovery Center, Santa Fe , Quality Assurance Manager, Executive , Santa Fe, New Mexico

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