Assistant Manager, Patient Access Services FT/40HRS
Company: Christus Health
Location: Santa Fe
Posted on: March 27, 2020
The Assistant Manager of Patient Access is considered a leadership
position that provides support, direction, and focus for the staff
involved in all areas of patient access. The Assistant Manager of
Patient Access works collaboratively with the Manager, Patient
Access Services along with facility service departments, referring
providers, and patients to facilitate ease of access to services
provided by the facility. This position is responsible for the
staffing, and management of daily activities to produce successful
outcomes of all patient encounters. The Assistant Manager is
expected to monitor adherence and compliance to CHRISTUS standards,
directives, regulatory requirements and other guidance that
mandates requirements governing such processes. This position also
works to ensure that financial performance objectives are achieved
that are related to revenue cycle initiatives. The Assistant
Manager of Patient Access is expected to maintain effective
professional relationships with other department leadership, share
ideas, and implement actions related to the patient access
functions. The ability to communicate effectively with all types of
people at all levels is critical. This position is expected to
provide the leadership needed to promote a team work
Patient Access is responsible for encounter creation management to
include registration, insurance verification, ensure encounter
pre-certification and authorization is noted, calculation of
reimbursement and patient responsibility, collection, posting,
reconciliation, and successful billing. Numerous regulatory
requirements are included in all these process and Management is
expected to monitor for compliance.
EDUCATION: High school graduate. Associate or Bachelor's Degree
SKILLS: Must have in-depth knowledge of medical terminology. Must
possess strong technical and analytical skills. Must have
demonstrated the ability to communicate well both orally and in
writing. Must demonstrate the ability to handle issues with
diplomacy and professionalism. Must be able to establish
priorities, effectively problem solve, and use good judgment and
decision making in day-to-day operations. Must have demonstrated
the ability to oversee individuals with diverse skills and
responsibilities. Must have ability to work well in stressful
situations. Must have demonstrated a leadership role in
collaborative teamwork. Must possess knowledge of process
improvement methodologies. Knowledge of third party payer billing
guidelines, reimbursement practices, and regulatory guidelines
EXPERIENCE: One to three years of leadership experience required.
Health Care experience field is preferred. Six months to one year,
supporting revenue cycle, patient access processes required.
NATURE OF SUPERVISION:
-Responsible to: Manager, Patient Access Services
- Bloodborne pathogen
Works in a clean, well-lighted ventilated smoke-free environment.
May be required to lift, push, pull, or carry up to 20 lbs.
PHYSICAL REQUIREMENTS: Subject to stressful situations. Must be
flexible in the work schedule.
EEO is The Law - visit following page for more information
Equal Opportunity Employer Minorities/Women/Protected
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website or need assistance completing the application process,
please contact us at (844) 257-6925.
Keywords: Christus Health, Santa Fe , Assistant Manager, Patient Access Services FT/40HRS, Executive , Santa Fe, New Mexico
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