AT&T Customer Service Representative- Telecommunications

Company: Polar Marketing
Location: Los Lunas
Posted on: July 10, 2025

Job Description:

The Telecommunications Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a strong sense of motivation and professional demeanor in order to thrive in our firm. Once proficiency is shown consistently from the Telecommunications Customer Success Representative, the opportunity to develop into more of a leading role will be discussed with the Director of Customer Outreach. Essential Job Responsibilities: Thoroughly track, organize and document all interactions with current consumers and potential new leads ensuring all departments are fully aware and all on track with one another Consistently have contact between current customers and potential new leads in order to meet the membership requirements of the firm Research and problem solve client issues by networking with other Telecommunications Customer Success Representatives who have seen success within the realm of the issue you are having Attend additional training sessions and seminars provided by the firm to achieve a higher level of success Build valuable relationships with clients to ensure the satisfaction of the clients brand line

Keywords: Polar Marketing, Santa Fe , AT&T Customer Service Representative- Telecommunications, Customer Service & Call Center , Los Lunas, New Mexico