Front Desk Receptionist
Company: Axis Health System
Location: Durango
Posted on: May 12, 2022
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Job Description:
Job Description Front Desk Receptionist in Durango, Colorado The
receptionist is responsible for all incoming phone calls and
initial patient contact at Columbine Behavioral Healthcare, an Axis
Health System office location. In addition, the position requires
scheduling, enrollment packet, and paperwork completion, insurance
verification, patient chart updates, and billing and patient fee
collection responsibilities, while providing a high level of
patient care in a fast-paced office environment. Hours are a
standard 40 hour work week, Monday-Friday. Minimum education: High
school or equivalent Minimum experience: Past employment in a
healthcare setting Required Skills: Pleasant, professional
telephone manner and the ability to manage a multi-line phone
system. General understanding of 3rd party payors and medical
insurance regulations. Working knowledge of, and/or ability to
learn, sophisticated patient scheduling system(s). Knowledge of
basic mathematics, bookkeeping, and/or accounting sufficient to
accurately perform financial transactions as required by the
position. Ability to interact with people, including staff,
patients, and outside agencies in a professional, friendly manner.
Ability to be helpful and sensitive to the needs of all employees,
while concurrently respecting corporate policies, procedures and
priorities. Willingness to interact with a diverse patient
population, with appreciation for the unique nature of the services
provided by the organization. Ability to organize and prioritize
work with minimal supervision. Ability to multi-task, organize and
prioritize workload in a sometimes-hectic environment with frequent
interruptions. Ability to concentrate in sometimes hectic and
stressful settings. Company Description Axis' mission is to make a
meaningful difference in the lives of Southwest Colorado residents
by integrating all aspects of healthcare and treating the whole
person. Axis is both a Community Mental Health Center and Community
Health Center- the only organization in Colorado with this
designation. Specific services include the following: Mental Health
Outpatient (MHOP) services: AHS--- MHOP services include
individual, family, and group therapy, psychiatric assessment and
care, and wellness and healthy living education and support. Care
is delivered in teams that may include mental health clinicians,
psychiatric providers, case managers, vocational specialists, peer
specialists, and wellness advocates. Crisis services, respite, and
withdrawal management: AHS provides 24/7/365 crisis care, as well
as social withdrawal services, acute psychiatric care, and mobile
crisis response. Co-responder: AHS collaborates with law
enforcement and municipalities in Montezuma County as well as the
City of Durango to provide clinical support when calls involve
someone experiencing behavioral health challenges. Substance Use
Disorder treatment: AHS also offers comprehensive treatment
(including several evidenced-based practices) for individuals with
substance use disorders, including individual therapy, group
therapy, an intensive outpatient program, and education classes.
AHS collaborates with local law enforcement programs and
participates in the regional Drug Courts to help residents address
substance use issues that have resulted in involvement with the
legal system. Integrated Healthcare: AHS provides whole-person
healthcare with a multi-disciplinary approach that focuses on
wellness outcomes for all patients. This includes primary care,
pharmacy, and dental services, in addition to behavioral health
services. Other Services: Include Parent-Child Interaction Therapy,
Assertive Community Treatment, Medication-Assisted Treatment, Early
Childhood Mental Health Consultation, Jail-based services,
co-responder programs, and more.
Keywords: Axis Health System, Santa Fe , Front Desk Receptionist, Administration, Clerical , Durango, New Mexico
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