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Front Desk Receptionist

Company: Axis Health System
Location: Durango
Posted on: May 12, 2022

Job Description:

Job Description Front Desk Receptionist in Durango, Colorado The receptionist is responsible for all incoming phone calls and initial patient contact at Columbine Behavioral Healthcare, an Axis Health System office location. In addition, the position requires scheduling, enrollment packet, and paperwork completion, insurance verification, patient chart updates, and billing and patient fee collection responsibilities, while providing a high level of patient care in a fast-paced office environment. Hours are a standard 40 hour work week, Monday-Friday. Minimum education: High school or equivalent Minimum experience: Past employment in a healthcare setting Required Skills: Pleasant, professional telephone manner and the ability to manage a multi-line phone system. General understanding of 3rd party payors and medical insurance regulations. Working knowledge of, and/or ability to learn, sophisticated patient scheduling system(s). Knowledge of basic mathematics, bookkeeping, and/or accounting sufficient to accurately perform financial transactions as required by the position. Ability to interact with people, including staff, patients, and outside agencies in a professional, friendly manner. Ability to be helpful and sensitive to the needs of all employees, while concurrently respecting corporate policies, procedures and priorities. Willingness to interact with a diverse patient population, with appreciation for the unique nature of the services provided by the organization. Ability to organize and prioritize work with minimal supervision. Ability to multi-task, organize and prioritize workload in a sometimes-hectic environment with frequent interruptions. Ability to concentrate in sometimes hectic and stressful settings. Company Description Axis' mission is to make a meaningful difference in the lives of Southwest Colorado residents by integrating all aspects of healthcare and treating the whole person. Axis is both a Community Mental Health Center and Community Health Center- the only organization in Colorado with this designation. Specific services include the following: Mental Health Outpatient (MHOP) services: AHS--- MHOP services include individual, family, and group therapy, psychiatric assessment and care, and wellness and healthy living education and support. Care is delivered in teams that may include mental health clinicians, psychiatric providers, case managers, vocational specialists, peer specialists, and wellness advocates. Crisis services, respite, and withdrawal management: AHS provides 24/7/365 crisis care, as well as social withdrawal services, acute psychiatric care, and mobile crisis response. Co-responder: AHS collaborates with law enforcement and municipalities in Montezuma County as well as the City of Durango to provide clinical support when calls involve someone experiencing behavioral health challenges. Substance Use Disorder treatment: AHS also offers comprehensive treatment (including several evidenced-based practices) for individuals with substance use disorders, including individual therapy, group therapy, an intensive outpatient program, and education classes. AHS collaborates with local law enforcement programs and participates in the regional Drug Courts to help residents address substance use issues that have resulted in involvement with the legal system. Integrated Healthcare: AHS provides whole-person healthcare with a multi-disciplinary approach that focuses on wellness outcomes for all patients. This includes primary care, pharmacy, and dental services, in addition to behavioral health services. Other Services: Include Parent-Child Interaction Therapy, Assertive Community Treatment, Medication-Assisted Treatment, Early Childhood Mental Health Consultation, Jail-based services, co-responder programs, and more.

Keywords: Axis Health System, Santa Fe , Front Desk Receptionist, Administration, Clerical , Durango, New Mexico

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