Short Term Disability Claims Specialist
Company: Lincoln Financial Group
Location: Santa Fe
Posted on: April 28, 2024
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Job Description:
Alternate Locations: Scottsdale, AZ (Arizona); Omaha, NE
(Nebraska); Phoenix, AZ (Arizona); Sacramento, CA (California); San
Diego, CA (California); San Francisco, CA (California); San Ramon,
CA (California); Seattle, WA (Washington); US Midwest; US
Southwest; US West; Work from Home
Work Arrangement:
Hybrid/Flexible : Work at home and use the office as appropriate
for in-person collaboration.
Relocation assistance: is not available for this opportunity.
Requisition #: 72881
The Role at a Glance
We are excited to bring on highly motivated Short Term Disability
Claims Specialists to staff our ever-growing claims
organization.
As a Short Term Disability Claims Specialist, you will be
responsible for conducting initial and ongoing interviews with
claimants, obtaining, and reviewing medical records and making
timely and ethical claim determinations. You'll complete a thorough
training to develop new skills and give you the confidence you need
to be successful in your new role. If you enjoy working in a
fast-paced team environment from the comfort of your own home, then
please read on!
Learn more about a Day in the Life
(https://www.youtube.com/watch?v=vbSYiXOPSII&feature=youtu.be)
of a Claims Specialist at Lincoln Financial Group!
What you'll be doing
Communicating with claimants, employers and various medical
professionals through phone and e-mail to gather information
regarding the Short Term Disability claim.
Collaborating with fellow case managers, nurse case managers and
consulting physicians to make appropriate and timely claim
determinations.
Reviewing complex medical records and effectively leveraging a
variety of tools and resources to understand appropriate approval
durations and future action planning
Completing accurate financial calculations consistent with company
and state guidelines.
Providing exceptional customer service and proactively recognizing
customer needs and areas of opportunity.
What we're looking for
Must haves:
High School diploma or GED
1-2 years of experience in claims, leaves or customer service
Strong written and verbal communication skills
Excellent organization skills with the ability to multi-task
Nice to haves:
Experience with disability and/or absence management
Strong mathematical skills for payment calculations
What's it like to work here?
At Lincoln Financial Group, we love what we do. We make meaningful
contributions each and every day to empower our customers to take
charge of their lives. Working alongside dedicated and talented
colleagues, we build fulfilling careers and stronger communities
through a company that values our unique perspectives, insights and
contributions and invests in programs that empower each of us to
take charge of our own future.
What's in it for YOU:
A clearly defined career framework to help you successfully manage
your career
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
(https://hrdirectdocs.lfg.com/misc/HR/Recruiting/BenefitsResourcesGuide.pdf)
Free financial counseling, health coaching and employee assistance
program
Tuition assistance program
A leadership team that prioritizes your health and well-being;
offering a remote work environment and flexible work hybrid
situations
Effective productivity/technology tools and training
Pay Range: $19.78 - $24.98
Actual base pay could vary based on non-discriminatory factors
including but not limited to work experience, education, location,
licensure requirements, proficiency and qualifications required for
the role. The base pay is just one component of Lincoln's total
rewards package for employees. In addition, the role may be
eligible for the Annual Incentive Program, which is discretionary
and based on the performance of the company, business unit and
individual. Other rewards may include long-term incentives, sales
incentives and Lincoln's standard benefits package.
About The Company
Lincoln Financial Group helps people to plan, protect and retire
with confidence. As of Dec. 31, 2023, approximately 17 million
customers trust our guidance and solutions across four core
businesses - annuities, life insurance, group protection and
retirement plan services. As of December 31, 2023, the company had
$295 billion in end-of-period account balances, net of reinsurance.
Headquartered in Radnor, Pa., Lincoln Financial Group is the
marketing name for Lincoln National Corporation (NYSE: LNC) and its
affiliates. Learn more at LincolnFinancial.com.
Lincoln is committed to creating a diverse and inclusive
(https://www.lfg.com/public/aboutus/companyoverview/diversityinclusion?audience_page_id=1422918942386)
environment and is proud to be an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics,
disability, age, or veteran status.
Follow us on Facebook
(http://www.facebook.com/lincolnfinancialgroup) , X
(https://mobile.twitter.com/lincolnfingroup) , LinkedIn
(https://www.linkedin.com/company/4307?trkInfo=tas%3Alincoln+financial%2Cidx%3A3-1-3&trk=tyah)
, and Instagram (https://www.instagram.com/lincolnfingroup/) . For
the latest company news, visit our newsroom
(https://www.lincolnfinancial.com/public/aboutus/newsroom) .
Be Aware of Fraudulent Recruiting Activities
If you are interested in a career at Lincoln, we encourage you to
review our current openings and apply on our website. Lincoln
values the privacy and security of every applicant and urges all
applicants to diligently protect their sensitive personal
information from scams targeting job seekers. These scams can take
many forms including fake employment applications, bogus interviews
and falsified offer letters.
Lincoln will not ask applicants to provide their social security
numbers, date of birth, bank account information or other sensitive
information in job applications. Additionally, our recruiters do
not communicate with applicants through free e-mail accounts
(Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat
rooms. We will never ask applicants to provide payment during the
hiring process or extend an offer without conducting a phone, live
video or in-person interview. Please contact Lincoln's fraud team
at fraudhotline@lfg.com if you encounter a recruiter or see a job
opportunity that seems suspicious.
Additional Information
This position may be subject to Lincoln's Political Contribution
Policy. An offer of employment may be contingent upon disclosing to
Lincoln the details of certain political contributions. Lincoln may
decline to extend an offer or terminate employment for this role if
it determines political contributions made could have an adverse
impact on Lincoln's current or future business interests,
misrepresentations were made, or for failure to fully disclose
applicable political contributions and or fundraising
activities.
Any unsolicited resumes/candidate profiles submitted through our
web site or to personal e-mail accounts of employees of Lincoln
Financial Group are considered property of Lincoln Financial Group
and are not subject to payment of agency fees.
Lincoln Financial Group ("LFG") is an Equal Opportunity employer
and, as such, is committed in policy and practice to recruit, hire,
compensate, train and promote, in all job classifications, without
regard to race, color, religion, sex (including pregnancy), age,
national origin, disability, sexual orientation, gender identity
and expression, Veteran status, or genetic information. Applicants
are evaluated on the basis of job qualifications. If you are a
person with a disability that impedes your ability to express your
interest for a position through our online application process, or
require TTY/TDD assistance, contact us by calling 260-455-2558.
This Employer Participates in E-Verify. See the E-Verify
(https://www.e-verify.gov) notices.
Este Empleador Participa en E-Verify. Ver el E-Verify
(https://www.e-verify.gov/es) avisos.
Lincoln Financial Group ("LFG") is an Equal Opportunity employer
and, as such, is committed in policy and practice to recruit, hire,
compensate, train and promote, in all job classifications, without
regard to race, color, religion, sex (including pregnancy), age,
national origin, disability, sexual orientation, gender identity
and expression, veterans status, or genetic information.
Opportunities throughout LFG are available to employees and
applicants and are evaluated on the basis of job qualifications. We
have a drug free work environment and we perform pre-employment
substance abuse testing.
Keywords: Lincoln Financial Group, Santa Fe , Short Term Disability Claims Specialist, Other , Santa Fe, New Mexico
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